FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
There is no way to cookie cut pricing for creativity based projects because they all differ. One project's requirements, price and timing could be completely different than another but based around the same goal, so it would be unfair to the client for us to apply a standard metric for our services. We do always strive to keep a competitive yet cost effective price for our clients, as most of them are coming to us because their focus is NOT on the creative outlets-so even more of a reason to be fair and honest when it comes to pricing
- What is your typical process for working with a new customer?
First off, understanding what they truly want to accomplish with the project so that we can always stay on track together to make sure the client is happy. From the beginning until the end, we will be in open communication so the client always knows what we're doing, why we're doing it and when they can expect a finished product-avoiding any confusion and/or unnecessary wait times.
- What education and/or training do you have that relates to your work?
With 8 different employees, our background is very different across the board, allowing us to use each other as resources for projects that may take more than one person to complete and exceed the client's expectations. Some of us are still in school for our crafts, others have recently graduated university while some of us have been in business for over 3 years.