FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Yes although every job is different. It is important to have price integrity.
- What is your typical process for working with a new customer?
I will come out at the customers convenience. I will have the customer state the issue and what they would like as the outcome. For it to be the same as it was or better. After that I will throughly investigate the issue and come up with a proposal for the customer.
- What education and/or training do you have that relates to your work?
I am a licensed plumber and take continuing education classes every year.