What should the customer know about your pricing (e.g., discounts, fees)?
With other local vendors, splitting out all of their services and charging for each respectively, we choose to include all of these services in a single price point to keep things simple.
What is your typical process for working with a new customer?
We prefer a face to face over a cup of coffee as our business is very personal. During our initial meeting, we establish rapport with the clients and mutually decide if we choose to do business together.
What education and/or training do you have that relates to your work?
With a live performance background, including vocal performance, live theater, and DJ/EMCEE work spanning 30 plus years, Rob Diehl has a lifetime of professional entertaining experience.
How did you get started doing this type of work?
While working in live theater, and performing narrator roles, Rob Diehl discovered the unique ability to speak eloquently, and with command in front of live audiences. As for DJ'ing, Rob Diehl has always had a passion for music even at a young age mixing music with cassette decks for friends. In 2002, at a friends Bar, he was put on the spot to DJ when the performer failed to show up that night. The show was a huge success and Rob was offered a job on the spot and has gone on to perform professionally on the East and West Coasts and in Europe.
What types of customers have you worked with?
With over 15 years providing EMCEE/DJ services, Rob Diehl has performed for the American Dart Association, The USO, and Core-Mark along with many weddings, birthdays, other private parties.
Describe a recent project you are fond of. How long did it take?
One of the coolest projects Rob Diehl was a part of, he provided the music and was the EMCEE for the Canadian Farewell Party on Kandahar Airfield. When the Canadian Military was pulling out of Afghanistan.
What advice would you give a customer looking to hire a provider in your area of work?
1. Get several quotes. 2. Check reviews, references, and licencing. 3. Ensure the DJ pricing is relatively market standard. 4. Meet with your DJ face to face before you sign a contract.
What questions should customers think through before talking to professionals about their project?
Take time to write down all of the pertinent information to include all potential vendors, dates, and timing for your event. Write down the most important parts of the experience that you expect as your entertainer cannot read minds.