FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
For every aspect we do. Certain jobs require more work so the hourly rate may change. I try to give the customer the deal I'd like someone to give me. We charge for materials and a flat hourly rate, that's how we come up with your estimate.
- What is your typical process for working with a new customer?
There isn't necessarily a process, it's more determining what the customer wants and getting their ideas to paper, once we know what you want that is all we need.
- What education and/or training do you have that relates to your work?
I have trained in my profession for many many years. I have also been certified for all the machinery we use. This field is better done hands on vs book studies.