FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Every job is different, although some work is the same in many different jobs, there are many varying factors that can affect price from job to job such as condition of subfloor, levelness of floor, transitions, doors, moisture, baseboards and many more factors. We do offer free measures and estimates.
- What is your typical process for working with a new customer?
First, we like to listen to help evaluate your specific needs to assist in finding the perfect options for you, your home and family. We also offer free shop at home appointments where we bring samples to your home, allowing you to see options next to your decor and in your own lighting so you are able to get a true feeling of what it will look like in your home.
- What types of customers have you worked with?
We have worked with a wide array of customers. From realtors, doctors, large commercial sites, restoration companies and all the rest of us. I take pride in being able to deal with all kinds of personalities, husbands and wives, younger people, older people and in between, all of who demand top notch service at fair prices.