Floor Coverings International of Kansas City

Stilwell, KS

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About this pro

How does your business stand out?

We provide personalized service, managing your entire project from start to finish. We work with only the best installers and the highest quality products. We provide a superior experience and a competitive price. You can be confident that your project will be completed professionally and to your 100% satisfaction.

What do you enjoy about the work you do?

We love helping our customers regardless of their goals. Whether it is helping to design and create a dream space or simple replacement.

Location

Stilwell, KS 66085

Background check

Complete

Years in business

1

Times hired on Thumbtack

32

Reviews

20 Reviews
  • Thumbtack Customer Aug 3, 2017
    We had hardwood installed and the current hardwood sanded and stained to match the new. Couldn't be more impressed with the result, I could not even tell where the old flooring ended and the new began!
  • Ursula N. May 26, 2017
    Floor Installation or Replacement
    Verified Review
    I haven't had work done yet because it's going to take a while for my floor to dry out. They definitely have my business because the rep. was so honest and nice. I really enjoyed talking with him. And the best part is, they offer financing. I am definitely hiring this company to do the job.
  • Jason B. May 16, 2017
    Hardwood Floor Refinishing
    Verified Review
    They was very professional and did a great job!! Our floors look spectacular and look brand new
  • Angie A. May 12, 2017
    Carpet Installation
    Verified Review
    Great service! Would highly recommend to others!
  • Rose S. Jan 28, 2017
    Carpet Installation
    Verified Review
    Five stars
    I highly recommend floor covering international. Ryan researched and found a pattern carpet I wanted for my stairs. The installers did a wonderful job. Love the result.
    Ryan H. Feb 23, 2017

    We're so glad you like your carpet, Rose! You picked a great pattern!

  • Chris M. Jan 22, 2017
    Floor Installation or Replacement
    Verified Review
    Amazing company representative and products.
    The salesman, Samuel Williams, was right on time, knew his product and by the end of the meeting,we felt fully confident in Floor Coverings International. Great company.
    Ryan H. Feb 23, 2017

    Thanks so much for your kind words!

  • Cindy W. Dec 19, 2016
    Hardwood Floor Refinishing
    Verified Review
    Great job!
    The entire experience and result went well. I highly recommend them for refinishing a wood floor.
    Ryan H. Feb 23, 2017

    Thank you, Cindy! It was a pleasure working with you.

  • Denise G. Sep 23, 2016
    Floor Installation or Replacement
    Verified Review
    Love my floors!!!
    I had some new areas of hard wood put in and all sanded an d restrained. Great job. Love my new floors. Better communications with installer would be my only recommendation for improvement. Will use again if I have another project.
  • Traci L. Sep 13, 2016
    Floor Repair
    Verified Review
    Great company for flooring!
    Ryan was very professional and went above and beyond to make sure we were satisfied. Wonderful customer service and the quality of work is outstanding. Well worth the price!
  • David E. Sep 11, 2016
    Stone or Tile Flooring Installation
    Verified Review
    Very professional and responsive
    Ryan has been very professional and has always responded to my calls, emails, and texts very promptly. The project has been scheduled within our time frame and we are looking forward to the installation.
  • Duane F. Aug 23, 2016
    Ceramic or Porcelain Tile Repair
    Verified Review
    Straight forward. Honest pricing. Even went above and beyond and stayed true to the quote even when unforseen things came up. Would hire ryan again.
  • Cheryl C. Jul 28, 2016
    Hardwood Floor Refinishing
    Verified Review
    Ryan and the contractor teams did an amazing job. We are extremely pleased with the refinished beautiful oak wood floors and our new carpet treatments. The guys were very friendly to work with and accomodating to all our needs. I would highly recommend this company for any of your flooring needs. We appreciated the attention to details from everyone who was a part of the, very quick process!. THANK YOU!! Cheryl
  • Paula P. Jul 6, 2016
    Hardwood Floor Refinishing
    Verified Review
    The job was to move my f urniture, tear up the carpet, repair the hardwood floors under the carpet and refinish the hardwood floors. Ryan's team did an excellent job and were timely and dependable.
  • Brooke B. Jun 28, 2016
    Kitchen Tiling
    Verified Review
    Ryan has provided outstanding customer service & we are so pleased with our new backsplash. He met me multiple times at our home; first to bid the project and then to review my choices. He was always timely and attentive. The work was done while my husband and I were both at work; the project was completed on time and looks great. Ryan called the night before the tiling was to be to square away all the details and kept in close contact the day of the work. Ryan's price was 1/2 the price of the other bid we received. We will definitely recommend Ryan to friends and family!
  • Natalie F. Jun 9, 2016
    Vinyl or Linoleum Installation
    Verified Review
    I was in a pretty desperate situation with my floors, and Ryan was able to get a team out SUPER quickly. The team was able to finish the job in one day by putting in extra hours. Ryan was very accessible at all times and always responded quickly.
  • Brian K. May 18, 2016
    Bathroom Tiling
    Verified Review
    Had urgent project, they came out and were able to do my project the same week for fair price.
  • Samantha N. May 17, 2016
    Would recommend new carpet, is so much better then what we had, I'm happy. Sales guy came to house and was nice. Appreciated not going anywhere and having someone answer my questions. Thinking of calling back for bathroom floor.
  • Todd C. May 6, 2016
    Carpet Installation
    Verified Review
    Ryan was very professional and hands on. He makes sure the customer is happy with the installation and showed integrity when conducting business. Will recommend to friends and family
  • Kirk S. Apr 19, 2016
    Great experience! It was great working with Ryan. One point of contact, fantastic customer service, no hidden fees...painless!
  • Connie B. Apr 18, 2016
    Hardwood and Carpet Installation. Showed up on time, fair price, did what they said they'd do. I would use again if we move, hopefully all done with this house. I'd recommend to others.
    Ryan H. Apr 18, 2016

    Connie, Thanks for the review - those beautiful hardwoods should last you forever!

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?
The consultation is free. We carry thousands of flooring products and each project is different so we don't have a specific price we publish. What we commit to is providing a price for your project on the free consultation visit that won't change and has no hidden fees. If the project is more complex we might have to do some additional research before we can give you a price but 90% of the time you have our price by the end of our visit.
What is your typical process for working with a new customer?
All of our design associates travel to the customer in our mobile showroom with over 3,000 product samples. We believe it is important to travel to the customer so we truly understand the space and the project. There is no substitute for seeing the product in your lighting against your wall colors and furniture - it provides the confidence that you have chosen the right product.
What education and/or training do you have that relates to your work?
All of our design associates have a background in a field that supports the process whether that's a career in flooring, customer experience, or designing and developing fashion products. In addition, everyone on our team completes 100 hours of continuing education yearly on the latest trends in design and install so we have the confidence to help our customers.
How did you get started doing this type of work?
My wife and I had a poor home remodel experience and knew there had to be a better experience for the customer. I felt so strongly about it that I left my career and established Floor Coverings International in Kansas City. It has been an incredible journey and we couldn't be happier with our decision. Projects don't always go perfect but we pride ourselves on making it right before we accept final payment.
What types of customers have you worked with?
We focus on residential customers. The team and I really enjoy making homeowners happy.
Describe a recent project you are fond of. How long did it take?
My current favorite project is a hardwood refinish we did for a homeowner. They wanted new carpet but as we started choosing carpet and planning the project we found great hardwoods and they decided to sand and refinish. We rushed the project in time for them to surprise their family for their son's graduation party. I was excited we could help.
What advice would you give a customer looking to hire a provider in your area of work?
There are a lot of great contractors out there. We think our value is that we manage the entire process and don't get final payment till the homeowner is satisfied. We only do floors and tile projects so we understand them. We think our love for our work shows.
What questions should customers think through before talking to professionals about their project?
Are you insured? Will you be here for the install? What if something happens to you how will my project get finished? What other products am I not considering that may work for my project?