FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I offer three types of packages: regular, deep, and move in/out cleaning which offer different levels of cleaning. The price the customer pays is based on the type of package they choose and how many bedrooms and bathrooms their home has.
- What is your typical process for working with a new customer?
All new customers receive 20% off their first cleaning, I ask the new customer to tell me about the size of their home meaning the number of bedrooms and bathrooms. I describe to them the three packages I offer and their prices based on that size of house. From there I help the customer determine which package best fits their needs. Upon arrival for the cleaning, I will take a look around before bringing in all of my supplies. After the cleaning I always have an invoice prepared for the customer to keep for their records and accept payment in cash or check.
- How did you get started doing this type of work?
Several years ago I began cleaning for my older sister as a way to make some extra cash. After realizing how much I enjoyed working hard and seeing the before and after of a clean home I decided to start my own business.