Extra Mile Carpet & Upholstery Cleaning
About this pro
They never showed up. I called no answer. I sent e-mail no response. Don’t use this company , very unprofessional. Wasted my time and I had to find another company to clean my carpet.Dec 24, 2017Verified
Brad’s work is great! I have a puppy in a one bedroom apartment and it seemed like every surface was covered in fur or stained. Brad got the deep stains and fur right out! He also was very prompt with scheduling and returning calls. He also called me right before he left so I knew how much time I had to get ready. That’s always important to me because I never want to leave anyone waiting! I would recommend Brad’s work to all my friends and family.Nov 16, 2017Verified
It was the best carpet job. My home looks so clean now. Lol.Oct 30, 2017Verified
Great experience! Worked well with my hectic moving schedule and did an awsome job. Response time for inquiries was very fast. I would totally reccommmed to anyone!Dec 6, 2017Verified
Arrived right on time, helped unload a few area rugs for me from the car and then did the most amazing job! New house had need professionally cleaned already but for piece of mind I wanted it done again . I couldn’t believe the difference, every room looked better. Great value, good attitude to add to an awesome first experience . I’ll use this company regularlyDec 5, 2017Verified
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- What should the customer know about your pricing (e.g., discounts, fees)?Pricing is done by square footage with specials to clean three or more rooms. This includes standard carpet cleaning, dry cleaning, and tile and grout (square footage only). Upholstery is cleaned based on a flat fee.
- What is your typical process for working with a new customer?We like to make contact with the customer prior to showing up at their home. A few questions are asked about stains and customer preferences. I typically try to arrive a few minutes earlier than the stated appointment time to set up. We always wear shoe covers as to protect the customers carpet. While providing our service, we move light furniture, vacuuming, spotting, preconditioning, and deep cleaning. When we finish cleaning we inspect all work to ensure customer satisfaction and leave them with a gift card for their next carpet cleaning.
- What education and/or training do you have that relates to your work?We pride ourselves on continuing education through instructional videos and peer collaboration.