Coldsmoke Creative

Washington, DC

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About this pro

How does your service stand out?

We help our customers look good and get found online. We specialize in ecommerce (Shopify), Wordpress development, and web application development. We also help our customers with their overarching marketing strategy on social media (Facebook and Instagram) and search engines (Google Adwords).

What do you enjoy about the work you do?

I love to help create something from nothing. I started Coldsmoke, a web development agency, to capitalize on my experience managing product and marketing to help new & existing businesses alike work fast and efficiently to create modern technology platforms. I have spent the past 4 years scaling a financial services organization from five employees to over 100, zero customers sending $0 to thousands of customers sending over $1 billion annually. I pride myself on being dedicated to building relationships and working cross-organizationally to execute efficiently and create customer focused experiences. Whether you are starting from scratch, or just need to polish your existing presence, I will work with you to bring your business into the 21st century.
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Location

Washington, DC 20009

Years in business

1

Number of employees

3

Times hired on Thumbtack

7

Reviews

17 Reviews
  • Sebastien B. Apr 21, 2017
    So happy I work with these guys! My new store is so much better than zencart and the transfer was easy. Shopify is quick to use - great recommendation.
  • Vincent S. Apr 21, 2017
    Makes it easy to share my site.
    I send people to Mark all the time. Coldsmoke’s work speaks for itself. My site design is jaw dropping and people ask me for referrals. It’s easy to send them to Mark because I’m proud of what he did for me.
  • Markus G. Apr 21, 2017
    E-commerce
    Verified Review
    I needed to update my Shopify store because my theme wasn’t supported any longer. I just remembered how hard it was to set it up the first time and I wasn’t going to do that on my own again. I contacted Coldsmoke on Thumbtack and he was able to get me fixed up in now time. I’m really happy with everything.
  • Danny M. Apr 20, 2017
    Web Design
    Verified Review
    Just what I needed but didn't know it existed.
    I have a fairly large wordpress site where I talk about, review and sell gun accessories. But the selling part of it wasn’t going so well. I was using a stack of different plugins that constantly needed updating and tweaking. I like guns and blogging. I don’t like building online stores. I found Coldsmoke and he was able to setup a light version of Shopify that I embed into pages on my site. It works great and is really easy to manage – that’s just what I wanted. Thanks guys!
  • Denis B. Apr 20, 2017
    E-commerce
    Verified Review
    Personalized Service
    Needing to upload over 300 tuner parts to a store didn’t seem very fun. I didn’t know what store would work. Mark recommended shopify – I hadn’t heard of it so I was nervous. But it seemed good so I had him start the build. The more I researched the more I realized that he recommended the right thing for me.
  • Henry N. Apr 20, 2017
    Work with them!
    Coldsmoke is awesome. You should work with them. I’ve been a customer since really early on and I still get personal attention.
  • Lettie W. Apr 20, 2017
    Fast, easy, inexpensive and friendly. Really happy with my new shopify store.
    Fast, easy, inexpensive and friendly. Really happy with my new shopify store.
  • Samantha H. Apr 19, 2017
    Mark & Coldsmoke are great!
    Excellent focus on the customer. Great design. Fast Delivery. What more could you want?!?
  • Ben L. Apr 19, 2017
    Web Design
    Verified Review
    Outstanding Experience
    Coldsmoke is great to work with. Mark takes his time to really understand what I want and how to make it work for the sinternet. He did a great job designing my Wordpress site. He even tooks some time to show me how to do some things on my own… but I always come back to him to do the big stuff. It’s great working with someone who is patient and has attention to details.
  • Sandra M. Apr 19, 2017
    Web Design
    Verified Review
    Web design customer
    Mark and his group did a great job creating a site that looks great no matter the screen. He was very professional, quick and made sure he understood what I wanted before he started. He was also flexible when I asked him to make some changes based on things we were seeing in the market. It wasn’t in the original design but he made the changes. You have a loyal customer.
  • Heather J. Apr 18, 2017
    Sales are back!
    What’s the one thing you want when you sell stuff online? More sales! One day my sales completely dried up and I couldn’t figure out what happened. I contacted Coldsmoke to see if he would be willing to help me troubleshoot it. It wasn’t a new build or a redesign but it looked like he really knew Shopify. And boy did he! Within a few hours my sales started to come back. I don’t know what kind of black magic he uses but it works! LOL. Very happy.
  • Dacia P. Apr 18, 2017
    Idea to site
    Mark was great to work with. He was able to take the design that had been floating around in my head and make it a reality. I'm excited to send people to my site now!
  • Esther J. Apr 18, 2017
    E-commerce
    Verified Review
    bye, bye Woo
    I got sick of maintaining my WooCommerce store on my own. So I found Mark and he helped me transition everything over to Shopify. It was the easiest move and seems really easy to maintain compared to Woo. So, so, so happy! Thanks Mark.
  • Richard B. Apr 18, 2017
    E-commerce
    Verified Review
    Quick and professional
    We setup a meeting from my Thumbtack request. Coldsmoke Creative was quick to reply and even quicker to setup a meeting. I met with Mark and he was organized and really helped me understand what would go into my Shopify build. I needed a smaller site to sell some of my handmade wooden vases and bowls and he helped me understand what would work best for my needs. That’s some good customer service. I can’t wait to see the finished product – the mockups were amazing.
  • Sheri P. Apr 17, 2017
    Better site = more sales
    Coldsmoke did a fantastic job helping me rebuild my outdated Shopify template to a state-of-the-art site. I now attract all kinds of attention which has lead to increased sales (which was the goal). I was grateful that they showed me how to make minor changes to my site that I can do on my own.
  • Juli L. Jan 11, 2017
    Efficient, Smooth and Intuitive
    Coldsmoke Creative was the driving force behind my fresh, new blog. Their innovative team created a professional design to showcase my personal brand with a custom theme that is extremely responsive to both mobile and tablet browsing. Their friendly, supportive staff taught me how to make updates and changes to the site so that I would feel comfortable taking full ownership. This is quite possibly the best investment I've made to establish myself as an industry expert.
  • Patirck D. Jan 10, 2017
    Great Service, Great Support & Most Importantly, a Great Website!
    Coldsmoke Creative was really great to work with. We needed serious help with our website which had become dated and not user friendly. They worked with us on a new design and gave us plenty of other ideas we had not even considered ourselves. We have since gotten numerous unsolicited compliments and we couldn't be happier with the finished project. Even after the initial project was done, Coldsmoke Creative has helped integrate some new features which allows us to display our yacht the best way possible!