Linehan Lock

Watertown, MA

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About this pro

How does your service stand out?

I have 30 years experience in the locksmith industry and am a life long Massachusetts resident. I am fully experienced in all aspects of residential and commercial locksmith work. I am also a member of the Associated Locksmiths of America and the Massachusetts Locksmith Association.

What do you enjoy about the work you do?

I enjoy the knowledge that when I do the work, the customer will be happy and confident that they made the best choice. I take pride in my work and I always let the customer know what a job will cost BEFORE I start it. No surprises.

Location

Watertown, MA 02472

Times hired on Thumbtack

30

Reviews

23 Reviews
  • Evan B. Jun 23, 2017
    Lock Installation and Repair
    Verified Review
    Did an unbelievable job. On time, very fairly priced and quote was accurate. Re-keyed 7 locks and advised on any further repairs needed. Would hire again without question. Highly recommended!
  • Sean P. Jun 4, 2017
    Lock Installation and Repair
    Verified Review
    Our family had a wonderful experience working with Jim. Incredibly informative, prompt, and kind. I wouldn't hesitate to recommend him to any family or friends who were in need of a trustworthy locksmith. Thanks Jim!
  • Matthew G. May 31, 2017
    Lock Installation and Repair
    Verified Review
    He did a great job re-keying my old Schlage locks
  • Martha G. May 16, 2017
    Lock Installation and Repair
    Verified Review
    Great customer service. Got back to me right away and was able to do the job when requested.
  • Marc L. Apr 14, 2017
    Lock Installation and Repair
    Verified Review
    Jim showed up on time, and worked efficiently. He was also very pleasant, and the price at the end was exactly what was discussed. We'll call Linehan Lock again in the future when we require these services!
  • Kirsten K. Mar 28, 2017
    Lock Installation and Repair
    Verified Review Updated
    Overall excellent!
    Overall excellent. Fair estimate. Prompt service and work performed. Re-keyed several locks. He gave options based on our budget and to promote maximum safety. Will use again when necessary and would highly recommend.
  • Verified Review Original
    Overall excellent!
    Overall excellent. Fair estimate. Prompt service and work performed. Re-keyed several locks. He gave options based on our budget and to promote maximum safety. Will use again when necessary and would highly recommend.
  • Randolph W. Mar 26, 2017
    Lock Installation and Repair
    Verified Review
    Upfront pricing and smooth experience.
    Came out and rekeyed 20 locks.
  • Jeffrey M. Feb 2, 2017
    Lock Installation and Repair
    Verified Review Updated
    One of the best in the Boston area
    Jim exceeded my expectations from start to finish. He was very responsive, answered my questions fully and then explained the entire lock change process as it was happening in real time. He has at least 20 years of experience and is in no way a fly-by-night type of shady locksmith that one can come across via other means. If you want someone reliable, go with Linehan L&K, I can give you my assurance you won't be disappointed.
  • Verified Review Original
    One of the best in the Boston area
    John exceeded my expectations from start to finish. He was very responsive, answered my questions fully and then explained the entire lock change process as it was happening in real time. He has at least 20 years of experience and is in no way a fly-by-night type of shady locksmith that one can come across via other means. If you want someone reliable, go with Linehan L&K, I can give you my assurance you won't be disappointed.
  • Keith R. Jan 14, 2017
    Lock Installation and Repair
    Verified Review
    One Key Does It All Now!
    Thanks to Jim, I now have a matching key for both front and back doors. Originally, the locks were mismatched with two different lock manufacturers. I also didn't have the keys to either door. Not a problem, Jim was able to still open the tumblers and change the locks in short order. Now one key opens both doors and the dead bolts. Jim responded to my quote quickly, efficiently and inexpensively with same day, in home service. I would definitely recommend Jim and Linehan Lock and Key and trust his expertise for future services. Very satisfied...Keith R.
  • Sean G. Nov 27, 2016
    Lock Installation and Repair
    Verified Review
    Outstanding Locksmith
    Good communication before I hired him. Great experience solving my problems. On time. Cleaned up after his work. I'll be hiring Linehan Lock & Key again. Without a doubt. Thank you, Jim!
  • Jeff M. Oct 28, 2016
    Lock Installation and Repair
    Verified Review
    Two thumbs up
    Jim was easy to deal with, arrived on time, and did good work to repair a door handle in a short amount of time. Would definitely hire him again if the need ever arises.
  • Nicole S. Oct 1, 2016
    Lock Installation and Repair
    Verified Review
    Yasss!
    James was really great to work with. He gave me advice about different lock choice I was planning for my first home. He arrived early, of course informing me before hand. He was friendly when he arrived and worked quickly. Will differently recommend to friends
  • Erik A. Sep 20, 2016
    Lock Installation and Repair
    Verified Review
    Quick response time and professional work
    Quick response time and quick and professional work. He made even a new key to or 100 year lock.
  • Maureen C. Sep 17, 2016
    Lock Installation and Repair
    Verified Review
    Quality service
    We had an excellent experience! He is very professional and knowledgeable. He gave us a lot of information and saved us a lot of trouble trying to do a job we wouldn't have been able to do ourselves nearly as well. Thank you!
  • Laura K. Sep 16, 2016
    Lock Installation and Repair
    Verified Review
    Very satisfied!
    Terrific job, super easy and nice and on time. Would use again :)
  • Meghan D. Sep 12, 2016
    Lock Installation and Repair
    Verified Review
    Top Notch
    Great communication before, on time day-of, plus efficient, friendly and knowledgable. Went above and beyond in providing information on general home security, and was also happy to accomodate our need for an additional service on pretty late notice. Pricing was very reasonable. Would hire again and happily recommend to friends.
  • Christopher F. Aug 27, 2016
    Lock Installation and Repair
    Verified Review
    Jim was very flexible with timing and able to accommodate a switch in my schedule which was appreciated. We briefly confirmed the work I wanted complete and he got right to it. At the end he demonstrated the locks and made a couple of suggestions to think about for the future. I would rehire Jim without a second thought.
  • Emily G. Jul 28, 2016
    Lock Installation and Repair
    Verified Review
    Great job. Punctual, thorough, informative and polite.
  • Kim A. Jul 23, 2016
    Lock Installation and Repair
    Verified Review
  • Michael F. Jul 4, 2016
    Lock Installation and Repair
    Verified Review
    Hired Jim on 7/1/16. He gave me a very fair price and even after the job was harder than expected, he still honored his price. Very fair and straight up guy.... would definitely hire again.
  • Joe B. Jun 3, 2016
    Lock Installation and Repair
    Verified Review
    Great experience. On time. Informative. Professional. Very responsive too. Highly recommend!
  • Steph M. May 27, 2016
    Lock Installation and Repair
    Verified Review
    Jim was great! He explained all of the options for services, arrived on time, and came in right at the quoted price. Really nice guy too! We would definitely recommend him.
  • Sunil A. May 23, 2016
    Lock Installation and Repair
    Verified Review
    Jim was extremely professional, clear in communication, and very well qualified. He was able to quickly respond to an increase in scope of adding new deadbolts. I would highly recommend him.

Q&A

What education and/or training do you have that relates to your work?
Over 30 years experience in the Locksmith industry
What advice would you give a customer looking to hire a provider in your area of work?
If a Massachusetts Locksmith tells you he has a "locksmith license"....he is lying. There is NO licensure for Locksmiths in Ma. If a price sounds too good to be true..as in a $29.00 service call....then it is a scam. Be wary of fake handymen pretending to be locksmiths. They will end up costing you more and you'll get less for your money and possibly a wrecked door.
What questions should customers think through before talking to professionals about their project?
In what condition are the current locks? Are new locks necessary or is a simple re-key (making new keys work existing locks) all that's needed?