Brazilian Cherry & Wool Stair Runner
Waterpop Hardwood Refinish
Photos and Videos
48 photos and 2 videos
Floor Installation or ReplacementSep 20, 2018Verified
Floor Coverings International installed hardwood in my living room with a decorative border around my fireplace and sanded and finished/buffed and coated the other floors in my home! Work was done on time and it looks beautiful! Job well done by the installers Kevin and Charlie!Aug 8, 2018
Great company to work with. Professional, on time, checked in often and made sure job was done correctlyAug 7, 2018Review from Facebook
Matt and Robert were fantastic! Warm, friendly and very personable! The crew were fast and friendly as well! I would use them again in a heartbeat!Jun 19, 2018
From the first time Matt came out to show us samples, I was impressed. He took the time to explain the different flooring, helped with colors and options and made the process so easy. Once work started, I received daily updates from his team on the progress and they kept on schedule. Also every day before they left everything was picked up and swept. It was a wonderful experience. I would recommend Floor Coverings to everyone.Jun 18, 2018
- What should the customer know about your pricing (e.g., discounts, fees)?We don't have any price gimmicks or "one week only sales". There are no "buy 2 rooms get 1 free" type of stuff. We simply offer the best products from the best manufacturers, using the most qualified installers, at an everyday great value. Our prices are always all-inclusive, with no change-orders. Once we give you a price, it stays that way even if your job becomes more complex once we remove your current flooring. There are no surprises, and you will not pay your balance until you are completely satisfied with result.
- What is your typical process for working with a new customer?It all starts with the in-home consultation. Book an appointment, and we will handle the rest. Appointments can last from 30 min to 2 hours depending on how you like to shop. We will stay with you as long as you need to find a product that you love. Once we find the customized flooring solution that works for you, we agree to cash or payment terms, and schedule your install. Typically, your project can be complete in under 2 weeks from the initial appointment.
- What education and/or training do you have that relates to your work?Everybody in the Floor Coverings International family receives 100's of hours of computer based and hands on training. We visit the home office in Atlanta 2-4 times a year for specialized workshops. We meet monthly with our reps from each company to learn the latest installation techniques and tips to get the most longevity and performance out of each product we carry. Every installer is scrutinized for certifications, references, years of experience, and overall talent. We aren't looking for a bargain when it comes to installers, we are looking for the best available at a good value.