FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
In order to give you an accurate quote, we offer a free in-home consultation by our certified design associate.
- What is your typical process for working with a new customer?
Our design associates are active in the whole process from choosing the right product through installation. Our process is complete when your furniture has been moved back into the room and you are 100% satisfied with the work.
- What education and/or training do you have that relates to your work?
Floor Coverings International believes in continuous improvement. Each design associate travels to Atlanta Georgia 4 times a year for a week long training. Locally, we train 5-7 per week though manufacture training and online webinars.