What should the customer know about your pricing (e.g., discounts, fees)?
We charge by the square footage of the job. We have different pricing for roofs and flat work.
We won't be the lowest cost option and do not strive to be. We charge an average price with above average service.
We are not a "pizza and beer money" pressure washer we are a legitimate, licensed and insured company.
This is our living, our reputation is everything!
What is your typical process for working with a new customer?
We use GPS imagery or an in-person visit to determine square footage and condition of the property in order to give accurate pricing.
What education and/or training do you have that relates to your work?
We are softwash certified. This means we are certified to use a low pressure soap system when called for (shingle roofs, tile roofs, vinyl siding, buildings etc) when it is more appropriate than using high pressure which can and will destroy most roof surfaces and some home surfaces.
How did you get started doing this type of work?
We purchased a small pressure washer from home depot, it was under-powered, took several hours to clean our small driveway, about a month later we tried to start it up to clean off our shed and it would not start.
We did some research and learned that most consumer grade machines are real garbage. So we bought a commercial grade machine. The difference was enormous.
Cleaning is very satisfying and enjoyable to us, we registered our business, obtained insurance and started advertising and it's taken off from there.
What types of customers have you worked with?
Hotels, industrial complexes, property managers, homeowners
Describe a recent project you are fond of. How long did it take?
We performed a cleaning of an incredibly moldy patio. The customer was overjoyed and stated it came out far cleaner than she was expected.
Simple things like this are so rewarding.
What advice would you give a customer looking to hire a provider in your area of work?
Choose a licensed and insured PRO
look up their reviews on their google and/or facebook pages
look for an contractor that will go above and beyond your expectations
What questions should customers think through before talking to professionals about their project?
How long will their guarantee their work for ?
What type of equipment do they use ?
Do they know what chemicals will kill my begonias that grandma gave me ?
Will they show up on time and not take up my entire day ?