Reliable C & M Services, LLC

Wilmington, CA

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About this pro

How does your service stand out?

The ability to satisfy my customers with my years of experience. Being able to help out customers who have a busy life.

What do you enjoy about the work you do?

Giving our customers the time to spend with their family while we do the work. Home should be a relaxed clean environment and I love helping our customers to have that

Location

Wilmington, CA 90744

Background check

Complete

Years in business

1

Number of employees

5

Times hired on Thumbtack

53

Reviews

33 Reviews
  • Lavone P. May 18, 2017
    House Cleaning
    Verified Review
    C & M Services were very quick and thorough. I needed a receipt several weeks later and they were quick to provide one to me. I'd never used cleaning services before; but, now certainly will consider again in the future based on my experience.
  • Regina P. May 14, 2017
    House Cleaning
    Verified Review
    excellent will use from now on
  • Kirsten M. Apr 30, 2017
    House Cleaning
    Verified Review
    Great service
    Professional, on time, done in a timely fashion, very nice, would definitely recommend.
  • Robin R. Mar 22, 2017
    House Cleaning
    Verified Review
    Amazing detail oriented, and fast cleaning!
    An amazing service! My house has never been so clean, I'm not kidding! They were fast, courteous and professional. They even cleaned up my messy desk! I highly recommend, and I will be using them again. Thanks C & M!
  • Kim W. Mar 4, 2017
    House Cleaning (One Time)
    Verified Review
    Awesome! !
    These people are awesome! They were on time to the minute! 4 people for 4 hours and they cleaned things that I haven't touched in years! It looks amazing and I'm going to use them again and again!
  • Jenni S. Feb 18, 2017
    Move-in or Move-out Cleaning
    Verified Review
    Hired Reliable for a deep cleaning of our new house the day before we moved in. Appointment was easy to set up, They were on time, and did a great job. We still had cover paper and blue tape in some of the areas due to the painter not being done in some areas of the house. They worked around it no problem and still managed to get all the crevices cleaned. Very impressed. Professional. Would definitely hire again.
  • Jovanna M. Jan 29, 2017
    Move-in or Move-out Cleaning
    Verified Review
    Small apartment cleaning.
    Was able to make an appt right away, fast service. They did a pretty good job; minor things like base boards could have been cleaned better and floor more deep cleaned. Overall service was good though.
    JENNY C. Jan 29, 2017

    Hi Jovanna Thank you for your feedback. As we do our very best to make sure our customers receive their deposit back from the rental there was some challenges. We were not aware that there was no power in the unit and that really makes a big difference with the floors we also noticed you had pets so with no vacuum it makes it extremely difficult. Our process for the floors are to vacuum with a heavy LED light (for pet hairs) then steam and mop unfortunately we could not do the two steps just broom & mop. We scrubbed the entire floor bards but they will need to be painted unfortunately as the stains were penetrated to the wall. Some paint takes on the cleaning better than other but this one was just pealing the paint off. I am happy to hear you overall thought the service was good. :) Thank you for choosing us Jenn Carrillo-Alas Owner

  • Amanda C. Jan 19, 2017
    Apartment Cleaning
    Verified Review
    Awesome service!
    They did such a great job! They hit all the details, straightened things up a bit, and even did my dishes! I'll be using them as a recurring service from now on!
  • Geoff N. Jan 8, 2017
    House Cleaning (One Time)
    Verified Review
    Awesome!
    Amazing work! Fast, and professional. Will definitely use for future cleaning needs.
  • Irene C. Jan 5, 2017
    House Cleaning (One Time)
    Verified Review
    On time, polite, organized team and leader, hard working and efficient--what more could a client ask for? I will definitely request their services again!
  • Amazing S. Dec 22, 2016
    House Cleaning (One Time)
    Verified Review
    The BEST cleaning service. Ever. Seriously, ever. :)
    Reliable C&M is a fantastic small business - working with them was an absolute pleasure, from their quick quote to our insanely clean house! In addition to providing a great cleaning service, they were professional, prompt, and affordable. They even did more than they said they would, in contrast to a lot of service providers who seem to do less than they promise or find ways to charge more. Really, I can't say enough great things about this company. Book them now - you'll be glad you did!
  • Laura H. Dec 22, 2016
    Move-in or Move-out Cleaning
    Verified Review
    Great! Hire them.
    They were amazing! Setting everything up was a breeze and they did a great job with the cleaning. It's never been that clean! I would recommend them to everyone I know.
  • Cassandra H. Dec 21, 2016
    House Cleaning (One Time)
    Verified Review
    Should change their name to Reliable and Respectful!
    They were on time, quick, but very through. I had to run out for an appointment, & felt comfortable leaving them to finish up. I have an older cat, and was worried about leaving her with strangers, but they reassured me that they would make sure she stayed in the house and they respected her space and desire to check them out. Thank you for doing such a great job on the house!
    JENNY C. Dec 21, 2016

    Thank you so much Cassandra! We are really happy that you are satisfied with our services and really appreciate you taking the time to write the review. Should you need anything we are a call away. :) Have a great day & Happy Holidays! Jenn & Sam

  • Kelsey F. Dec 15, 2016
    Move-in or Move-out Cleaning
    Verified Review
    Moving out, the house is cleaner than when we moved in
    The cleaning crew did an exceptional job. Every surface in the house looks spotless. They even cleaned the interior and exterior windows and the inside of the oven and fridge. And they were quick and very affordable. I'll definitely use Reliable C & M again in the future.
    JENNY C. Dec 15, 2016

    Thank you so much for your kind review. We are really happy that you were satisfied with our services. Your review is so motivating for us as a team. Have a great day & Happy Holidays! Jenn

  • Mark A. Dec 14, 2016
    Move-in or Move-out Cleaning
    Verified Review
    I recommend this contractor
    Needed someone on fairly short notice for a move-out cleaning before I turned over possession to the landlord. The company sent a team who did a wonderful job.
    JENNY C. Dec 14, 2016

    Thank you so much Mark! We truly appreciate and value our customers. Happy Holidays Reliable C & M Services, LLC

  • Richard S. Dec 13, 2016
    Apartment Cleaning
    Verified Review
    A true Zero the Worst that I have ever had
    As bad as you can get. They never showed up and then they had the nerve to say that they were downstairs. I was downstairs - they were not. Not only did they not show up, they literally lied about their excuse. As Bad as it gets. On a scale of 1-10 - they are a first. They get a Zero = 0
    JENNY C. Dec 13, 2016

    Hi Richard Again, we have the call logs and text we sent trying to get a hold of you to open the door the team was there until 9:20 am. We even tried the call box with your name next to it. Your response was very threatening saying we made a fatal mistake? We pay for all the quotes sent out and would never waste anyone times. Its ok people sleep in or forget and we offered to re schedule as we had appointment behind yours.

  • Marina B. Aug 2, 2016
    House Cleaning (One Time)
    Verified Review
    The team cleaned my new house before we moved in. They were very quick and efficient. The house had not been occupied for a while and floors had been done and ceilings. Therefore there was a lot of dust, windows were extremely dirty. It was all clean and move in ready when they left. I am very pleased with the service I received.
  • Erica J. Jul 30, 2016
    Move-in or Move-out Cleaning
    Verified Review
  • Christina G. Jul 19, 2016
    Move-in or Move-out Cleaning
    Verified Review
    Wow! I'm so so so happy that I elected to hire Reliable C & M Services, LLC! They showed up on time and are very detail oriented. We needed a deep cleaning done for a move out and every inch of our place was touched! They washed our windows (inside and out) and scrubbed (yes, you read that correctly) scrubbed every single blind on our windows. They scrubbed every inch of the bathroom, appliances, the inside and outside of each cabinet, the floors, walls, baseboards, fans, etc. Oh and how could I forgot, they EVEN cleaned our in wall A/C units. Seriously, I never ever thought I'd find a company that was as detailed as me when it came to cleaning. They are seriously the BEST! If I were you, I would not hesitate in hiring them. You will be very very happy that you did.
    JENNY C. Jul 20, 2016

    Hi Christina, thank you so much for this review! We really appreciate it. We would love to service your new home!! Please email me so we can discuss. Thanks :)

  • Claudia S. Jul 14, 2016
    Move-in or Move-out Cleaning
    Verified Review
    Great job done and fabulous staff!
  • Theophania T. Jul 12, 2016
    Move-in or Move-out Cleaning
    Verified Review
    So polite, prompt, and thorough. I will definately use this service again and highly recommend.
  • Jennifer G. Jul 6, 2016
    Move-in or Move-out Cleaning
    Verified Review
    Best people ever and I mean that. They came and worked real hard for a light fee and they took a extremely dirty house and turned it into a shining jewel. I will hire this crew again.
  • Carolyn C. Jul 3, 2016
    Move-in or Move-out Cleaning
    Verified Review
    Excellent, detailed work done efficiently. True professionals.
  • Jay Y. Jul 1, 2016
    Move-in or Move-out Cleaning
    Verified Review
    Excellent job clearing my apartment when I move out! Highly recommended to anyone who wants to get their security deposit back!
  • Shane B. Jun 28, 2016
    Move-in or Move-out Cleaning
    Verified Review
  • Jen M. Jun 17, 2016
    They did a fabulous job! For two days after, I was still finding little things that they cleaned, but the biggest improvement was that my mirror closet doors had no streaks in them. They also cleaned the inside of the windows, which I don't think have ever been cleaned. I know they weren't cleaned before I moved in. Even my magnets on the fridge were lined up and straight. I have hired them on to keep cleaning because I can't picture my life without them now.
  • Sungsin K. Jun 17, 2016
    Apartment Cleaning
    Verified Review
  • Ann L. Jun 16, 2016
    Move-in or Move-out Cleaning
    Verified Review
  • Jane S. Jun 8, 2016
    Deep or Spring Cleaning
    Verified Review
    They did a very good deep clean of my long ignored apartment. I expect to have them back to do even more. Came early, and stayed late, and I love my fresh clean home. Very reasonable rates!
  • Mary B. Jun 8, 2016
    Apartment Cleaning
    Verified Review
    Highly recommended! I am a landlord and requested a deep cleaning for one of my units. They delivered beyond my expectation. Nothing was missed. Baseboards were wiped down, stove and windows were cleaned. They even scrubbed the grout! All for a great price. They really go the extra mile to make sure their customers are satisfied. Best cleaning service I have come across. I will definitely use them again.
  • Kanan D. Jun 8, 2016
    Move-in or Move-out Cleaning
    Verified Review
    Jenny and Sam are fantastic. I have just moved to CA from NJ, and I am so happy to have found them. They did a great job deep-cleaning my new apartment. I plan to use their services on a regular basis. Thanks Thumbtack!
  • Sheila C. Jun 8, 2016
    They did an awesome job with the deep cleaning job! Our house was spotless after they left. Everything, including lamps were wiped down. I highly recommend them!
  • Dede B. Jun 8, 2016
    Move-in or Move-out Cleaning
    Verified Review
    First impressions is excellent customer service Made appointment at the date and time requested.

Q&A

What is your typical process for working with a new customer?
I go to their home, we do a walk through and find out the customers need and proceed to clean, we then clean your home give you a walkthrough and make sure everything is 100% to your satisfaction and then take payment.
What education and/or training do you have that relates to your work?
Over 20 years of experience and 16 years in operations
Do you have a standard pricing system for your service? If so, please share the details here.
Visit our website for pricing and submit your Request. We will never charge more than what you see online.
How did you get started doing this type of work?
We know how hard you work and nothing is better than having a clean environment. When we decided to start this business we had YOU in mind. We want you to have the extra time to spend with your family. Here at C & M services we offer all your cleaning & maintenance needs. When we do a job we do it with Integrity & because quality is necessary. Every job done by C & M you can have the guarantee that all work will be done professionally. We offer competitive prices and will even price match. Cleaning requires details and we go beyond to make our customers happy. Nothing makes us more satisfied than knowing our clients are happy with the services and we won't leave until you have done a walkthrough and have been explained what was done. We specialize in Move in/Out Services for Property Management & Real Estate. Need a Handyman? Not a problem we have you covered! ​
What types of customers have you worked with?
Real Estate Agents, Property Management, Individual Residential Clients
Describe a recent project you are fond of. How long did it take?
Cleaning Vacancies! I love showing the before and after. The amount of detail that takes place is what I LOVE TO DO!
What advice would you give a customer looking to hire a provider in your area of work?
Look at hiring a cleaning service as an investment for you and your family! You also get to spend the time with them. Understand that we know your days are long and busy and we are in this business to help you out! You should be coming home to a relax cleaned environment.
What questions should customers think through before talking to professionals about their project?
How many hours will it take? Be prepared if cleaners say 2 hours then how good of a quality would it be or deep cleaning. What does it include that you are probably looking for? Some people need heavy deep cleaning and you don't want to have a cleaner come and add charges to that quote. Are we Insured and bonded? If so, take advantage and go for a spa treatment or run some errands! You can feel secure your home is safe in their hands.