FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
*HAND SCRAPED ENGINEERED WOOD STARTING AT $4.99, LAMINATE AT $3.99 ALL INCLUSIVE, OUR WOOD AND LAMINATE COME WITH FULL MANUFACTURER WARRANTY, PLUS ONE YEAR LABOR WARRANTY IN WRITING. *LEVELING THE FLOOR IS EXTRA ONLY AND IF ONLY NEEDED. *TAKE UP TILE, WOOD, VINYL ...ETC. IS EXTRA.
- What is your typical process for working with a new customer?
WE BRING THE SHOWROOM TO YOU - IT ALWAYS LOOKS DIFFERENT IN YOUR HOME THAN IN A CLASSIC SHOWROOM DUE TO LIGHTING. AND LETS FACE IT, THOSE 5" SAMPLES JUST DON'T WORK WHEN TRYING TO MATCH YOUR DECOR. WE HAVE A VARIETY OF SAMPLES; YOU PICK WHAT YOU LIKE. WE MEASURE AND WE WILL HAND YOU THE ESTIMATE SAME DAY.