FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide clients with a not-to-exceed cost estimate, so there’s no surprises.
- What is your typical process for working with a new customer?
With every new client we request a ‘meet for coffee’ to talk through the details of the project, and this also allows the client and ourselves to evaluate if there’s a ‘good fit’ for both companies.
- What education and/or training do you have that relates to your work?
B.S. Industrial Engineering (University of Tennessee) Lean Principles Certification The Leadership Challenge - Leadership Development (Kouzes & Posner) Six Sigma Black Belt ISO9000 Lead Auditor NQA-1 Lead Auditor Soft skills & Organizational Development Training 10+ years serving as a business mentor in nationally recognized programs