FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
All water damage companies pretty much charge the same rates for everything. Since it's insurance billed, most companies use an estimating software. Disaster Doctors goes above and beyond, providing the best customer service around. We treat your home as if it was our own, and take the time and put in the effort to make sure work is done as best as it could be.
- What is your typical process for working with a new customer?
Disaster Doctors takes the time to introduce ourselves to your family. We will take a look at the affected area and provide you with a quote on getting the area dried up and repaired.
- What education and/or training do you have that relates to your work?
Disaster Doctors is certified though the IICRC, The Institute of Inspection Cleaning and Restoration Certification. This means that our crews are ready to handle any disaster you may experience.