Hired 3 times
55 years in business
Nicholas K.Feb 19, 2016Verified
Jim B.Dec 3, 2015Verified
Furniture cleaning - very satisified with their professionalism and will use again when needed. Very happy that I chose your company among the other estimates offered. They stuck with their word and did not try to tack any additional services for additional fees on the bill.Sep 19, 2015VerifiedDoll Bros. Carpet Dry Cleaning's reply
Our reputation and our award winning credentials separates us from every other Carpet Cleaning company in Pinellas County. All of our services are all inclusive, and as you discovered they're are no additional fees. Thank you for your business.
Doll Bros cleaned our rental condo on Clearwater beach and it was a magnificent experience. We have 2 more condos on St Pete beach that they are cleaning at the end of the month. We will refer them to everyone we know.Oct 9, 2015Doll Bros. Carpet Dry Cleaning's reply
Thank you for your review. We clean over 1,400 homes every year and what a delight to add you to our roster.
This is an outstanding organization that delivers excellent customer service and works hard to ensure that the customer is happy. I would recommend them to friends and family.Aug 24, 2015Doll Bros. Carpet Dry Cleaning's reply
Thank you and your referrals are music to our ears. Being a family owned and operated business our entire focus is on customer satisfaction and we are delighted that you were happy with our service.
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?We do. But as a matter of accuracy, we prefer to speak to them so that we can interact with the customer to better understand the rooms that they want cleaned.
- What is your typical process for working with a new customer?The first aspect is the interaction with our office manager. It is her job to assure and comfort our customers in that they made a great decision by hiring us. When we arrive at their home, our technicians are very cognizant of customer service and making people feel at ease while we are in their home.
- What education and/or training do you have that relates to your work?We are constantly attending educational classes, seminars and conferences to improve in all aspects of our business. Our customers expect us to be highly educated in soil and stain removal and we are dedicated to that cause.