FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I usually charge by the hour, but am happy to estimate a flat rate for one-time jobs.
- What is your typical process for working with a new customer?
I like to begin by gathering some background information, either in person or by phone. The purpose is understand the context of the assignment -- problem to be solved, competitors, target audience, etc. -- and to clarify the specifics of the task.
- What education and/or training do you have that relates to your work?
I have a degree in English and a minor in Linguistics. My first job in advertising was at J. Walter Thompson. I started in the New Business department, then became a copywriter. I was there for 6 years, which laid a great foundation for the rest of my career.