FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is generally based on a job to job basis. I generally like to stay at the price being quoted through the thumbtack quote process. The price will never exceed the quoted price, however, if upon arrival we find that the job requires less work we will drop the price to match the work necessary to complete the job.
- What is your typical process for working with a new customer?
First, to make sure the customers needs and wants are clearly communicated to make sure we are providing the best service possible. Upon arrival I will walk around the home or business to make sure any trouble spots are pointed out and let the customer know what will be down and how it should look so there are no surprises.
- What education and/or training do you have that relates to your work?
i have over 20 years cleaning and restoration experience working in the insurance fields. Working in the insurance claims field requires you to balance both the satisfaction of the homeowner as well as meeting all the insurance standards required.