IPS-Technology and Security Solutions
About this pro
Alex B.Oct 30, 2017Verified
I will be using these guys in the near future more. I had a very small job to complete while in the process of remodeling a home office. They were very professional, worked together and completed the coax cable install. Albeit a single cable install, they communicated well, didn't overcharge and completed with very short notice. Thanks, guys!Mar 12, 2017Verified
I knew upon arrival that he was inexperienced by the questions asked and the things he asked for that prior installers came prepared with but I decided to give him a chance since he was very nice and professional. I've had many tvs mounted in the past and mounting two televisions took no longer than 1-1 1/2 hrs to complete so you can imagine after 4 hours I was expecting immaculate work. First, the tv wasn't straight which he did fix. Then, after he left I discovered he put huge unnecessary holes in my wall (one of which looks like he tried to puddy to fix). Holes are necessary to successfully mount a tv, but not 6x6 size holes with plastic covers barely attached to the wall. Also, I provided a shelf for the cable box and DVD player to sit on and all the cables were to be hidden, but you can still see cables and my shelf isn't centered with the tv. Finally, I just went to watch a DVD and realized the DVD player wasn't even plugged in. He dropped the cord in the wall but failed to pull it out of the hole and plug it in. I will not hire again or recommend to anyone. Unfortunately, I was unable to attach the video I took of his work so hopefully these pictures suffice.Nov 27, 2016VerifiedDominic S.'s reply
Hi Ashlee, I apologize for the misunderstanding and issues you had with IPS. It is always our number 1 goal, to have a satisfied customer! Thank you for giving us the opportunity to come back out, and resolve everything. Please don't hesitate to call us back for any of your technology needs. Best regards, Dominic Sisi IPS
Dominic and his team are simply wonderful - knowledgeable, professional, and customer focused. Great company/person to work with.Sep 30, 2017
IPS mounted our new television. They completed the job within a week of initially contacting them, were on time, friendly, honest, and very professional.Jul 14, 2017
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- What is your typical process for working with a new customer?Normally we come out to the house or business to do a free assessment. Can also give quotes without being there, if it's more convenient.
- What education and/or training do you have that relates to your work?I've been in the technology industry for over 17 years. In that time have received some of the best training from top executives, managers, and designers in the country.
- How did you get started doing this type of work?After getting out of the Marines at 21, I needed to find an industry that fit me. Started working for ADT, then after a year ended up starting my own ADT Dealership. Sold that business after 5 years, then went to work for a few companies. I ended up learning about the technology and A/V side of the business. Now almost 20 years later, here I am..... A one stop shop for security, technology, and AV integration.