FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I try to be reasonable with my pricing and make sure every penny being paid is worth it. Certain Thumbtack professionals seem to price writing jobs extremely high, but the world we're currently living in calls for people to get the best bang for their buck. I don't expect to be paid exorbitant prices for writing a resume, and I do not tack on fees that aren't agreed upon before the job starts.
- What is your typical process for working with a new customer?
I like to gather as much information as I can upon initial communication. When getting to know a customer, I try and find out what their exact goal is with the project and what specific requirements and information they have for me. After taking notes and feeling like I have a good handle on what the customer is looking for, I get to work right away. Upon completion, I send my first draft to the customer and see if there are any extra changes they would like me to make. Then I go back and create a better draft. I am willing to do this process until the customer is satisfied and feel like I have done them a good service. The important thing is getting the job done right!
- What education and/or training do you have that relates to your work?
I have a degree in English from Appalachian State University in Boone, NC. My concentration was Professional Writing and my minor was Communication Studies. I worked for a semester as an intern at the High Country Press, a newspaper in Boone, where I gained valuable writing and editing experience and learned to communicate with clients. I also wrote for the student-run newspaper, The Appalachian. Before both of those jobs, I was an intern for the International Music Coalition, which was an up and coming website dedicated to promoting unsigned musicians. After college, I started my own writing business using Thumbtack. My main jobs tended to be writing and editing resumes and technical documents, but I eventually branched out and started working with people on everything from works of fiction to school reports. I left Thumbtack to write resumes and cover letters exclusively for a company called Talent Inc. Later I found myself back in journalism, working with a local North Carolina newspaper to create a weekly newsletter aiming to expand readership to a younger audience. I've decided to go independent again and return to Thumbtack, and I'm excited to be less tied down to a single type of writing job and work with some new people.