About this pro
Alexander S.Nov 10, 2017Verified
I did not actually have restorepro do the work (yet!) but I'm a realtor and needed a quick estimate for my clients for mold removal. Restorepro responded on a holiday weekend and go out there the next day. My clients were pleased will be in touch with them about the work after they close on their new house.Jun 1, 2017Verified
Brian and the Restorepro staff were superb. Courteous, expert, prompt and incredibly skilled. We feel as if we have a new garage and basement. The plasterer especially was amazing -- what a craftsman!Apr 21, 2017Verified
Brian and matt wentbabove and beyond in helping my elderly parents recover from a devestating floodMar 15, 2017Verified
Restorepro responded right away when I experienced an after hours emergency involving extensive water damage (two other companies I tried prior to Restorepro would not come to my home until the next day). Their staff was professional and respectful. The owner, Brian, called me frequently to let me know the next steps, and to check in to see if I was satisfied with the service. I highly recommend their service to anyone who has suffered a catastrophic loss!Oct 22, 2016Verified
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- What should the customer know about your pricing (e.g., discounts, fees)?We use Insurance industry standard pricing and also Time and material pricing software
- What is your typical process for working with a new customer?It depends upon the project. Each project would be led by a project manager and lead technician. Customer service and communication is at the forefront of our project management.
- What education and/or training do you have that relates to your work?We are certified in Water,Damage, Mold remediation, Sewage cleanup, and Fire damage. We have experienced restoration professionals and perform on average about 500 jobs per year. We do this stuff every day and we strive to get better and better each time.