FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Yes. I have an initial 90 minute consultation fee. In the initial consultation I review your dog's behavior and history as completely as I can and develop a treatment plan that will address your needs. At the end of the consultation I will email you a full written report with interventions and training plans to ensure your success. After that I offer 60 minute training sessions. These can be purchased as a package at a slightly discounted rate. All prices are listed on my website.
- What is your typical process for working with a new customer?
I prefer to connect first via phone, email, or social media to make sure that the services I offer will fit your needs. After arranging an appointment either in person or over my website, I make sure I have background information about my client, their dog(s), and their family. This information helps me to plan for our first 90 minute session which is used to discuss behavior goals, management strategies and a training plan.
- What education and/or training do you have that relates to your work?
Bachelors Degree in Nursing Graduate from Karen Pryor Academy - the only certification program which holds it's graduates accountable for upholding a high standard of training and customer service. Annual CEUs in animal behavior thru conferences and seminars. Seminars: Sarah Kalnajs (behavior) 2009 & 2010 Tracy Sklenar (agility) 2010 & 2011 Anthony Clark (agility) 2012 TAG Teach (Teaching with Acoustical Guidance) Certified 2013 Puppy Culture Seminar 2016 Conferences: Clicker Expo 2010 & 2015