VIVACHE DESIGNS 💪🏽💯🔥🎨🤙🏽

Thanks for the review, we really appreciate it. Please visit our newly updated website http://www.vivachedesigns.com

Hi Camie, We’re genuinely sorry to hear that you felt disappointed with your experience—it’s never our intention to leave anyone feeling dismissed or unheard. That said, we’d like to offer a bit of context. From the beginning, we were transparent in letting you know we would need to pass on the project due to scheduling constraints. Even after that, we tried to be helpful when you reached back out requesting an estimate for your insurance purposes. We understand how frustrating delays can feel, especially when you're managing the stress of damage and repairs. What stings most for us is knowing we’ve built our reputation on responsiveness, integrity, and care—and this review doesn’t reflect the full spirit of who we are or how we try to treat people. We’re a small family owned, passionate team that juggles a high volume of meaningful work, often going above and beyond even when we’re already at capacity. Sometimes that means saying no so we can honor the commitments we've already made. We completely respect your feelings, and we wish you only the best moving forward. If you feel there’s room to revisit your review based on this perspective, we’d be grateful—but regardless, thank you for the opportunity and your initial interest in working with us. We are currently working on a 15,000sqft Public Art mural project called the Pathways of Hope which will be the first of its kind "Gateway Mural" a PlaceMaker for the city of Commerce located on the I-710 underpasses located on Triggs and Leonis. Please feel free to follow us on Instagram @VIVACHEDESIGNS as we will showing the daily progress shots of the project via reels and stories. Again we wish you all the best on your insurance claim. Sincerely, Vivache Designs

It was an absolute pleasure. Looking forward to working on the next future project with you. Thank you for the great 5-STAR review!!! Cheers!

Hi Randy, Thank you for taking a moment to share your feedback. After reviewing our records, it appears that no mural project was ever initiated or completed on your behalf. It’s likely that a review request was mistakenly sent during an automated marketing sequence—a rare misstep on our end, and we sincerely apologize for any confusion that caused. At Vivache Designs, we hold ourselves to the highest standards of professionalism, responsiveness, and artistic excellence. Currently, our team is leading one of the largest public mural initiatives in California—“Pathways of Hope,” a 15,000-square-foot freeway underpass mural on the I-710 in Commerce. This transformative project brings together city leadership, community stakeholders, and a team of professional artists to celebrate the rich cultural history of Commerce and the Greater Los Angeles region—from iconic transit routes to architectural heritage—all while uplifting local voices and imaginations. We’re deeply committed to creating meaningful, impactful art that fosters connection and place-making. We’ve been fortunate to receive consistent 5-star reviews from clients who’ve experienced our dedication firsthand. Randy, we genuinely wish your project inquiry had progressed further. If you'd ever like to revisit your vision, we’d be more than happy to reconnect. In the meantime, we’ll remain focused on delivering large-scale public art that inspires, tells stories, and leaves a lasting mark on the communities we serve. Warm regards, Michael Che Romero