FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At HVAC Home Pros, we are unique in that we do NOT have sales commissions. When you have a comfort advisor to inspect your HVAC system, you are inviting a salesman into your house whose motivation is to sell you the most expensive system they can. The higher your bill, the more the salesman's commission is. HVAC Home Pros provides you with education and a detailed professional estimate. Our pricing for replacement is substantially less due to our commission-free model.
- What is your typical process for working with a new customer?
Our goal is to provide customers with estimates quickly and accurately. We request photos of your AC unit and come to inspect the system if needed.
- What education and/or training do you have that relates to your work?
All of our installation crews are trained in our 12-step installation process, so every installation is completed professionally and to the highest level, meeting all state and national codes.