FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Prime Construction & Renovations, our pricing is based on the scope of work, materials used, and the quality of installation—not shortcuts. Every project is custom, so pricing reflects the size of the home, layout, and specific system needed. We provide clear, upfront estimates with no hidden fees. Any discounts or promotions are discussed before work begins, and we never add surprise charges. Our pricing includes professional installation by licensed and insured crews and work we stand behind.
- What is your typical process for working with a new customer?
1. Initial Contact We discuss your needs, answer questions, and schedule a free on-site evaluation. 2. On-Site Assessment We inspect your home, take measurements, and identify the best solution for performance and appearance. 3. Clear Written Estimate You receive a detailed, transparent quote with no hidden fees. 4. Scheduling & Prep Once approved, we schedule your project and prepare all materials. 5. Professional Installation Our licensed and insured team completes the work efficiently and safely. 6. Final Walkthrough We review the completed project with you to ensure satisfaction.
- What education and/or training do you have that relates to your work?
Hands-on industry training, real-world experience, and ongoing education in construction, gutter installation, and drainage systems. Licensed and insured.