FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We use Xactimate software for costing projects. Xactimate is considered the main software system used and accepted by major insurance providers such as Allstate, State Farm, Nationwide, Alfa, Farmers, and many others.
- What is your typical process for working with a new customer?
We provide free estimates, ask questions about how the issue started, provide a explanation of work to be performed and how it will progress from beginning to end, and provide an approximate completion time frame.
- What education and/or training do you have that relates to your work?
I have several certifications in water, mold, lead removal, air quality, and fire/odor control.