FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Discounts are offered to reoccurring customers, referral fees offered, discounts offered for holiday cleaning and special occasion cleanings
- What is your typical process for working with a new customer?
Offer free online consultation to introduce myself and give a little company background, ask questions to understand exactly what the customer needs done, work out a price to fit the customers budget, schedule appointment
- What education and/or training do you have that relates to your work?
I worked in Environmental Services at UAB hospital for 5 years. We were trained on products, cleaning procedures, wearing protective gear the correct way in addition to customer service