FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Package Option 1 / $59.99 for the first 4 rooms. This package benefits clients who may only need a few rooms serviced. Package Option 2 / This package is for the client who desires to have their entire home cleaned. The cost of cleaning is determined by square footage of the home. Prices range from $69.99 to $129.99.
- What is your typical process for working with a new customer?
Initially, we determine their cleaning needs (i.e. entire home or specified rooms in need of cleaning, square footage, frequency of cleaning, am/pm preference, preference for day of service). We then tailor a package specific to those needs and provide the client with the name of their cleaner and their contact information. The cleaner contacts the client the day before their scheduled cleaning to confirm the scheduled service. Afterwards, the service manager contacts the client to discuss if expectations were met and how we can improve their cleaning experience.
- What education and/or training do you have that relates to your work?
All of our current professionals have 3 or more years of experience.