FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I provide upfront, honest pricing with no hidden fees. Quotes are based on the size and condition of the home or job. Discounts are available for recurring cleaning services. Additional charges may apply for deep cleaning, inside ovens or refrigerators, excessive pet hair, or heavily soiled areas.
- What is your typical process for working with a new customer?
I start by discussing your needs and gathering details about the job. Once I provide a quote and it's approved, we schedule a convenient time. I arrive on time with all necessary supplies and equipment and make sure you're satisfied before considering the job complete.
- What education and/or training do you have that relates to your work?
I have over 20 years of hands-on experience in residential cleaning and customer service. I've developed efficient cleaning techniques, proper handling of cleaning products, and a strong attention to detail through years of professional experience.