Tekninjaz performed a virus removal from my laptop. Lael, the owner, was knowledgeable and extremely thorough in explaining my options to me. He was also very efficient in fixing my laptop as I use it for work. He had my laptop back to me, running smoothly with no issues, within 24 hours. I am beyond satisfied with the service I received. This company is very professional, customer oriented and reasonably priced. I've had no issues with my laptop since Lael fixed it a couple of months ago. Should I have any problems in the future, my first call will be to Tekninjaz. Do yourself a favor and make them your first call too. You WILL NOT be disappointed!