- What should the customer know about your pricing (e.g., discounts, fees)?
We are upfront about everything we do at Mister Sparky. Our electricians will access what you have going on and give you a Straightforward price down to the penny before any work begins. We schedule in two hours windows and do have a service fee of $79 for that 2 hour window which includes a complimentary safety inspections of your homes electrical system.
- What is your typical process for working with a new customer?
When a client calls in with a request for service, our professional client care representatives will explain that we book in 2 hour Windows and guarantee their electricians arrival within that time frame. All clients are given a straightforward price before any work begins, and we back all that up with our 100% satisfaction guarantee. If for any reason you are not satisfied with the service we provide, you don't owe us a dime.
- What education and/or training do you have that relates to your work?
Mister Sparky electricians are licensed, and receive on going training to stay abreast of the latest technology and electrical safety codes.