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The Girls Painting
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Specific air testing required
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About
We are experienced, professional female painters.
We take pride in our work and do a great job for a great price.
We are honest and reliable. We have excellent references!
We do sheetrock repair and texture match as well as other general carpentry work, and we look forward to your business.
Overview
Hired 2 times
Business hours
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Services offered
Specific air testing required
Mold
Asbestos
Radon
Lead
Property type
Residential
Commercial
Reviews
2.0
1 review
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2
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Heidi J.
Sep 11, 2014
Hired on Thumbtack
I really don't like that I have to give someone a two start review on Thumbtack. Some clients may even give a 1 star review if they had the experience I did. I hired The Girls Painting in early July for interior painting, and now about two months later it is still not finished. If they finished the job well, I would have left a 3 star review, maybe a 4 if the quality was good.
The Girls Painting gave me a quote for the job on Thumbtack, and came to my home to view the interior areas I needed painted to confirm their bid, and they confirmed the bid after seeing the house. The tallest vaulted area is the the entry which is about 20-feet high. I needed the ceiling and walls painted in this area and I confirmed that they could do it and they said yes. I asked for references and I spoke with 3 of them who overall had a positive experience and were pleased with the quality of their work so I decided to hire The Girls Painting. While they were at my home they were kind and pleasant. However, I regret to say the job was not completed. I will likely have to hire someone else to finish their job.
They painted for me a few days in a row and typically showed up late (they were on time one day). They were able to start painting for me within a week of giving me the bid, and I was pleased about that. I think they painted for me about 3 days in a row. On the last day they asked me pay them the amount we agreed on minus $50, which I did. They said they would be back within a week to finish the job and collect the remaining $50. It's been nearly two months since I hired them and they have not come back to finish the job they agreed to do.
The quality of the painting that they completed is ok.
- Most of the single story walls and ceilings they painted look pretty good. There were some areas I wanted them to touch up (areas of the ceiling that needed another coat) and they said they would do that when they came back but they never came back.
- On a wall where a vaulted ceiling and wall meet they never finished it and left a very jagged painted line of the wall and ceiling paint. :(
- In a vaulted area there is a lot of paint on the window frame that was not cleaned off.
- In a carpeted bonus room where they painted the walls and ceiling there are at least 6 large paint drops on the carpet - which dried, and is impossible to remove (they did not try to clean it up). They were trying to finish this room quickly for me, and while I appreciate that I would still expect good quality work.
- A vent on a wall that was painted around has paint drip marks all over it and they got some ceiling paint on a ceiling beam (they said they would fix these when they came back, but never came back and it's been nearly 2 months later).
- There was a paint spill in at least one spot on my wood floor that was not cleaned up very well that I had to finish cleaning up.
They did not finish cutting in the ceiling of a few view vaulted areas at the crown molding or light fixtures, nor did they finish the second coat on half a ceiling (they did not run out of paint, they were just done painting that day but never came back).
They said (in mid July) they would be back in a week or so to finish the job, it's been about 2 months later and they have finished the job.
I have sent multiple text messages and emails weekly, sometimes daily, trying to find out what day and time to expect them here to finish the job. They said they would be here last wednesday, but never said what time, never showed up, never apologized, never rescheduled....I heard nothing. Since then I've sent emails and text messages nearly daily and there has been no response.
Again, I regret that I have to give a 2 star review. I wish they could have communicated with me and scheduled to complete the job they agreed to, but after two months I will likely have to hire someone else and pay even more. I understand that people have family emergencies and change of plans, however nothing was communicated with me so I have no idea if they had a family emergency or if they are just ignoring me and don't want to finish the job that they agreed to. If they couldn't have done the entire job for me, they shouldn't have agreed to it (they came to my home to view the space and confirmed they could complete it).
Interior Painting