First Call Sewer And Drain

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About

At First Call Sewer, we proudly serve our community with unmatched dedication and around-the-clock availability. Our expert crew is handpicked for their skill, professionalism, and commitment to delivering top-quality results. We specialize in sewer replacement, and what truly sets us apart is our ability to work directly with your home insurance—something most companies won't do. That means less hassle, lower out-of-pocket costs, and peace of mind when you need it most. Don't wait until a small issue becomes a big problem. Make First Call Sewer your first call—we’re ready 24/7 to protect your home.

Overview

Hired 46 times

Background checked

5 employees

1 year in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Samsung Pay, Square cash app, Stripe, Venmo, and Zelle.

Services offered

Mold services

Inspection and testing

Remove mold

Fabric damage restoration

Other

Projects and media

Reviews

Customers rated this pro highly for responsiveness, professionalism, and work quality.

Very good 4.6

34 reviews

5

85%

4

3%

3

0%

2

6%

1

6%

Read reviews that mention:

Sharon H.

Aug 13, 2025

•

Hired on Thumbtack

⭐⭐⭐⭐⭐ Matt is an Absolute Lifesaver! I can't say enough good things about Matt! As a homeowner in an expensive area dealing with a house that's falling apart, finding reliable contractors is always a nightmare. I always get multiple quotes for any work, but Matt called me back immediately - and his responsiveness has been incredible from day one. Goes Above and Beyond Every Time Matt didn't just fix our original issue - he took the initiative to thoroughly inspect for potential water damage and other problems we hadn't even considered. This kind of proactive approach is rare and shows he genuinely cares about doing the job right, not just collecting a check. Unmatched Responsiveness I'm the type of homeowner who has a million follow-up questions, and Matt has patiently answered every single one. When we had a separate water emergency at 8pm one evening, he literally rushed back out to help us! Insurance Navigation Hero Here's where Matt really shines: he helped us navigate our insurance claims process, which was honestly a godsend. He assessed all the damage, documented everything properly, and even spoke directly with our insurance company to answer their technical questions. This saved us countless hours of frustration and likely got us a better settlement. Honest Pricing & Integrity When our new water softener ended up costing more than expected, Matt absorbed the extra cost rather than passing it on to us - honoring his original quote even when it hurt his bottom line. Industry Expertise You Can Trust Matt is clearly passionate about his work and knows his stuff inside and out. He's friendly, professional, and genuinely loves talking shop about plumbing systems. As homeowners, we really value working with someone who's both knowledgeable and enthusiastic about their craft. The Bottom Line We will absolutely be using Matt for all our future plumbing needs, and I can't recommend him highly enough. In a world full of unreliable contractors, Matt is the real deal.

Details: Water softener (most common) • I already purchased the water treatment system • House

Water Treatment System Installation or Replacement

Lynne P.

4 weeks ago

•

Hired on Thumbtack

Quick response time and immediate availability. Matt found the root of the problem and remedied a repeated issue that other plumbers superficially “fixed”. An added bonus was the reasonable price. Would definitely hire again.

Details: Continuous feed (most common)

First Call Sewer And Drain's reply

thank you so much :)

Garbage Disposal Repair

John m.

1 month ago

•

Hired on Thumbtack

I couldn't say enough about Matt..he is the nicest guy you'll ever meet..he fixed our valve problem and made it look easy..thx Matt..much appreciated sir.

Details: Yes, repair is urgent • No, the building is not currently flooded • Other pipe issue • House

First Call Sewer And Drain's reply

Thank you sir 🙏

Plumbing Pipe Repair

Sean D.

2 weeks ago

•

Hired on Thumbtack

Details: Dishwasher • LG • Residential

First Call Sewer And Drain's reply

Appliance Repair or Maintenance

Ian I.

Oct 4, 2025

•

Hired on Thumbtack

Best plumbing experience you can ask for!! Knew what he was talking about, super passionate about his work and pleasing his customer base. Seriously do not use any other company!

Details: No, repair is not urgent • Only one drain has issues • Clogging • Slow draining • Gurgling sounds • Unpleasant odor • House

First Call Sewer And Drain's reply

Thank you so much, sir.It was a pleasure. ;)

Plumbing Drain Repair

Credentials

Background Check

Matthew Watt Watt

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We don't nickel and dime, the homeowners or charge service calls. Always a free evaluation and up front pricing.
What is your typical process for working with a new customer?
We want to be as transparent as possible. That's why we've designed our own sewer camera with large monitors.So everybody can see what's going on...
What education and/or training do you have that relates to your work?
My crew has been handpicked from over the years. We specialize in whole sewer replacements.

First Call Sewer And Drain

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