FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We’re upfront and transparent with our pricing. No surprise fees, no upsells — just honest work at a fair price. We don’t offer inflated discounts or gimmicks. Instead, we give every customer the same fair, honest pricing from the start.
- What is your typical process for working with a new customer?
We start by understanding your needs and concerns. From there, we schedule a visit, assess the situation, and walk you through your options. We focus on solutions that make sense — no pressure, just clarity and great service.
- What education and/or training do you have that relates to your work?
We have a full-time trainer on staff and regularly put our technicians through both in-house training and manufacturer-certified programs. We’re committed to staying at the top of our industry — it’s part of living up to our name, “The Pros.”