It’s free with no obligation to hire
Hired 37 times
23 years in business
(Mountain Time Zone - Arizona)
8:00 a.m. to 11:00 p.m.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jan - Jul
Jul - Dec
Jan - Jul
Computer not turning on,
Cracked or damaged screen,
Slow computer performance,
Virus or malware,
System error or blue screen,
Clicking or grinding noise from hard drive,
Troubleshooting needed to determine issue
Dave was kind of a life saver. We purchased a new computer over Christmas and it simply didn't work. The company we purchased it from could not solve the problem over the phone and wanted us to pay for return shipping AND repair cost. Dave fixed it with no problem and we're all happy now.Dec 30, 2017Verified
Dave was very helpful, and solved my problem as well as gave good suggestions to help my computer run at its best. I would definitely recommend Dave as your go-to for all your computer needs.Oct 26, 2017Verified
My computer is fixed! It was more involved than we originally hoped because it is an old laptop but it works now. He gave a detailed description of the work he did when finished with suggestions of what to do in the future. My only suggestion for improvement is for more timely emails or texts during the time the work was being done so I wasn't waiting to make plans wondering what was happening. So happy to have my computer back!May 15, 2017Verified
I definitely recommend Dave and his services. He is very knowledgeable and prices are extremely reasonable. He communicated almost daily with me until my computer was fixed. He is very honest and goes out of his way with suggestions. I will continue to use his services in the future.Sep 9, 2016VerifiedTechnolocloud's reply
Amy was my first customer and though I went out of my way to take care on numerous occasions, I treat everyone this way. Thanks for giving me the first job on here Amy and you are always welcome to contact me for any issues you may encounter.
PC Computer Repair
I appreciate how quickly Dave was able to get my computer in as well as fix it. I had a very odd and rare issue with my computer but it still only took him 48 hours to fix! I appreciated him keeping me up to date during that time, too. He was excellent in explaining what was going on with the computer and giving me recommendations for keeping it running in the future. If I have any other issues that I can't fix, I will most definitely give Dave a call.Feb 13, 2017VerifiedTechnolocloud's reply
I like to have quicker turnaround but some things can take a bit longer or parts need to be acquired. Thanks for your patience and you are always welcome to call me when you need help...it was a pleasure doing business with you.
- What should the customer know about your pricing (e.g., discounts, fees)?My pricing is variable but I am up front about it so you won't be left without knowing the cost before the work is started whenever possible. The pricing I can share is as follows. Large business > $100/hr. Small business > $50/hr. Residential varies > this will depend upon what needs to be done, where you are located or if you are dropping off at my location. Business rates above include travel and travel will be factored into quotes for residential work. Many times I'll tell customers they will get faster, cheaper service if they bring their systems to me, when possible. A note to business customers, I provide full office assessments of the current state of your technology starting at $100 and priced based on the location and size of the business. You'll get a full, executive write up that will give you a true view into the health of your technical environment...contact me for more information. I guarantee my work for 30 days
- What is your typical process for working with a new customer?I tend to work with the customer at the level they would prefer. Some people are technical to an extent and some are not. I do my best to make sure you have an understand of what your problem is and how I intend to go about fixing it. I communicate very well and you will never be left "wondering" anything about the process. I don't believe in charging people for something I cannot fix and I have no interest in selling parts for marked up prices. I do however expect to be paid for my knowledge so I trust my skills to identify your issue quickly and provide you the options you have with fixed prices whenever possible making your decision much easier.
- What education and/or training do you have that relates to your work?I am mostly self-trained however have many technical courses under my belt as well. Most of what I'm going to apply to solving your problem is going to be based on instincts and the logic I use to identify and resolve issues quickly and efficiently. I have worked for a number of large and small companies which has made me extremely versatile across technologies and personalities to work with as well.