FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
PANDA always provides a written quote before ANY work begins. PANDA has NO hidden fees, NO add-on charges. What we quote you is what you pay (unless, like many times, once we get there and start cleaning, and you see how thorough PANDA is, clients will ask to add on additional rooms, couches, etc., then that changes the price).
- What education and/or training do you have that relates to your work?
ALL PANDA techs are IICRC Certified to clean your carpet. Believe it or not, almost 80% of carpet cleaning techs are NOT certified to clean YOUR carpet! Do NOT let an un-certified carpet cleaner in your home!
- What advice would you give a customer looking to hire a provider in your area of work?
Only 8% of residential home owners have their carpet cleaned on a regular basis. If you haven't had a professional clean your carpet in 12 years, there is only so much PANDA can do the 1st time out. You really have to be on some sort of a regular carpet cleaning schedule.