Floor Coverings International  Chandler-Gilbert
Floor Coverings International  Chandler-Gilbert

Floor Coverings International Chandler-Gilbert

Offers remote services
Discounts available
Offers remote services
Discounts available
contact for price

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Introduction: Let us help you take the stress out of updating your floors and artificial grass. Floor Coverings International Chandler-Gilbert and Best-Turf2u are proud to be a locally owned and operated business that serves the East Valley, Chandler, Gilbert, Mesa, Queen Creek, Tempe, Ahwatukee, Maricopa, Ocotillo and surrounding communities. We come to your home or office and offer a free design consultation and measurement, and bring thousands of options in our Mobile Showroom. We provide a full-service solution to manage the entire process for you -- from design selection through installation. You'll love the results! As a locally owned and operated business, you can count on us to be prompt, knowledgeable, and that you will be 100% satisfied when we've completed your project. We offer hardwoods, laminates, LVP, carpets, area rugs, bamboo, cork, backsplashes and more. We also offer artificial grass. We will make the floor or yard of your dreams a reality. Let's get started today!
Overview

Hired 52 times

6 similar jobs done near you

Background checked

License verified

9 employees

16 years in business

Payment methods

Cash, Check, Credit card, Google Pay, Venmo, Zelle

Social media

Facebook, Instagram

Top pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

All year

Jan - Jun

All year

This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:

Maintain 6 feet of distance from customers

Wear masks during the job

Wear gloves during the job

Disinfect surfaces touched during the job

Featured Projects

90 photos

  • Kitchen Backsplash

    Floor Installation or Replacement

Specialties
Install type

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Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Excellent 4.9

34 reviews

5
91%
4
6%
3
3%
2
0%
1
0%

Read reviews that mention:


Bonnie S.

Floor Installation or Replacement

Amy was great and helpful with our flooring selection. We absolutely love our new floors!!! She was very responsive through the whole process. Deb, (the owner), was great too, and when we encountered a problem, she was right on it till it was completed to our satisfaction. I highly recommend them!
Floor Coverings International Chandler-Gilbert's reply
Bonnie, Thanks so much for the kind review! We loved working with you to create a unique master bedroom and bathroom. Even though construction can be unpredictable, we always make adjustments as needed and strive for 100% satisfaction. I love the final look! We appreciate you selecting us.
Jun 9, 2021
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Verified
Carrie C.

Carpet Installation

We worked with Darcy and Debra. They were great. We had a time crunch and needed our carpets installed and floors cleaned within a week and they delivered! It looks amazing.
Floor Coverings International Chandler-Gilbert's reply
Carrie, We always strive to customize our projects to our customers' needs. We were happy to meet your tight timeline -- and we're glad it looks amazing! It was a pleasure working with you! Thanks, Deb
Sep 19, 2020
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Verified
JF B.

Floor Installation or Replacement

so far so good - we had a few appointments with them and decided on a start date. I will update after we get the floor installed.
Jun 23, 2020
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Verified
Cody S.

Tile Installation and Replacement

My experience with Floor Coverings International was all-in-all exceptional. They finished on the expected delivery date and even sent in cleaners right after finishing to tidy up and clean my house.. (There was a lot of dust after the tile was put in). However, my new floors look amazing and they were able to exactly fulfill the vision I had coming into this. Thank you to the Floor Coverings International Team for turning an idea into reality and making my house look better than ever before. :) -Cody
Mar 7, 2020
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Verified
기영 박.

Floor Installation or Replacement

Long story short, Their managing for claim is bad. 1. I asked them to install new tile on our living room and family room. 2. They place the tile on both site but I found so many of steps and serious level different between new tile on living room and original tile on hallway. 3. I claimed it to the associate. 3-1. She said it'll fixed by their worker, but next day the worker didn't know what I claimed and just make finish it. 3-2. I made stop them, and claim again then first her answer was "The original tile has hidden layer, that's why the level different" She never shown the scene and I didn't believe that because there are two different spot to connected old and new tile, but only one spot showing level different and slop. 3-3. Next her answer is my house has two different level of base. (Still she never show up, we just talk by phone) It doesn't make sense to me, what kind builder makes different level floor. 3-4. She ask me additional price to flooring work, in case her "hypothesis" is true. 3-5. Finally, the workers were back and said, it's simple miss install, so he took off most of the tile and re-install, then the level different and slop was gone. I think this kind of issues can be happen, but their managing and communication not only between me and them but also internal in their site was poor. I'd like to give them just 1 star, but the reason I give 3 is the worker who repair everything worked really good. Honestly, I can't recommend this company to my friends.
Floor Coverings International Chandler-Gilbert's reply
I apologize for the communication challenges. Customer satisfaction is our top goal, which is why I had our team completely redo the room to make sure you loved it! I'm glad you're so happy with the quality of our installation, and again apologize that we had trouble with communication. I have put measures in place to correct our communication. Thanks very much for your feedback, and I hope you'll continue enjoying your floors for years to come!
Jan 28, 2021
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Verified
Credentials
License

License Type: B – General Residential Contractor (AZ)

License verified on 3/17/2021

Background Check

Debra Defisser

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    At Floor Coverings International, we understand that every project has a budget and we work closely with our customers to make sure that we find a flooring solution that will fit all your needs…including your budget.  We work with all major manufacturers, and with locations all over the U.S. and Canada we are able to leverage our buying power to make sure that we offer you highly competitive pricing and a wide array of products to meet every budget. Our design associates will ask you about your budget and will use it as a key consideration in making their product recommendation.  With thousands of products in our product line, our goal is to save you the time you might have spent looking through countless racks of samples at a retail store and show you only the products that best suit your needs.

  • What is your typical process for working with a new customer?

    Floor Coverings International of Chandler-Gilbert offers mobile flooring showrooms throughout the East Valley, that come directly to your door! We provide a FREE in-home flooring consultations to help you find the floor of your dreams!

  • What education and/or training do you have that relates to your work?

    Your Design Associate is the expert who will be designing your custom flooring solution. At Floor Coverings International every Design Associate is highly trained in designing with all the different materials we work with – hardwood, laminate, luxury vinyl plank, carpet, tile and stone, specialty surfaces such as bamboo and seagrass, and accents such as glass and inlay borders.

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