FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At M&M Star General Cleaning, our pricing is fair, transparent, and customized to your needs. Quotes are based on the size of the space, the type of cleaning, and how often you need service. There are no hidden fees, and we offer discounts for recurring cleanings because we value long-term clients.
- What is your typical process for working with a new customer?
We start with a quick conversation to understand your cleaning needs and expectations. Then we schedule a cleaning at a time that works best for you. Our team arrives on time, fully equipped, and completes the cleaning thoroughly. Before we leave, we make sure everything meets your expectations.
- What education and/or training do you have that relates to your work?
Our team is trained in residential and commercial cleaning, deep cleaning, move-in/move-out services, and safe use of professional cleaning products and equipment. We focus on attention to detail, consistency, and high-quality results.