FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer upfront, transparent pricing with no hidden fees. Rates are based on the size of your home and the type of cleaning you need—standard, deep, or move-in/move-out. We also offer discounts for recurring cleanings (weekly, biweekly, or monthly), and occasional promotions for new clients.
- What is your typical process for working with a new customer?
We start by getting a clear understanding of your cleaning needs—either through a brief call or message. From there, we give you a quote, answer any questions, and schedule a convenient time for your cleaning. On the day of service, our team arrives on time, fully equipped, and ready to work. We always follow up to make sure you’re happy with the results.
- What education and/or training do you have that relates to your work?
Our team is trained in both standard and deep cleaning techniques, including safe product usage and proper sanitation practices. We’ve also studied industry best practices for quality control and customer service to make sure every clean meets high standards.