Serafin's Air Conditioning Service llc

4.7
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(26)
4.7
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26 reviews
5
88%
4
4%
3
4%
2
0%
1
4%
  • Timothy B.

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    Rick is a real pro and a very personable and approachable person. His company did an excellent job at a great price in a short time (which is important in the middle of summer). I would recommend them to anyone looking to replace or repair their A/C.

    Aug 7, 2016Verified
    Rick S.'s reply

    Thank you Tim! I'll see you in the fall when we pull the new thermostat wire.

  • Tim F.

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    Fast Good price reliable. Great job would recommend to anyone.

    Mar 31, 2016Verified
    Rick S.'s reply

    Thank you Tim!

About this pro

I'm the owner and I'm also the person who will come out to your house for service, repairs or a new unit quote. Its my name on the line and I work very hard to make sure the customer is completely satisfied when the job is complete. Most companies send out technicians that can actually do more harm to your system than good. I have over 30 years of experience and I get the job done quickly and correctly the first time. Interaction with people, often when we arrive our customers are hot, frustrated and sometimes angry, hard to blame them when it's 115F outside. When we're done our customers are just the opposite, I love to see the change when the cold air returns and starts cooling a house. I promise to treat you like I would want my family to be treated. This is the reason I went into business for myself, I witnessed the dishonest practices by my competitors and it disgusted me. You will be treated with respect and my prices are fair and often much less than other hvac companies.

Years in business

33

Times hired on Thumbtack

23

Number of employees

3
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Photos and Videos

11 photos

    Q & A

    • What should the customer know about your pricing (e.g., discounts, fees)?
      We never charge for an estimate and we never charge for a service call as long as we are hired to do the repair. My competitors often charge you a service call fee, sometimes hidden or built into the pricing.
    • What is your typical process for working with a new customer?
      I ask them questions to see if they did all they can do themselves before having to pay us to come out. How are your air filters? Is the thermostat in the ON position and in the cool position? Is there a display on your thermostat? Have you looked in the breaker box to see if maybe the unit tripped? Lets face it, repairing a unit on a hot day is expensive not to mention the time you have to wait although I respond quicker than my competition. I try and help all my customers before I schedule a service call.
    • What education and/or training do you have that relates to your work?
      I went through formal training here in Phoenix at RSI in the mid 80's and I attend regular training classes.

    Business hours

    Mountain Time Zone - Arizona
    Sunday6:00 a.m. to 7:00 p.m.
    Monday6:00 a.m. to 7:00 p.m.
    Tuesday6:00 a.m. to 7:00 p.m.
    Wednesday6:00 a.m. to 7:00 p.m.
    Thursday6:00 a.m. to 7:00 p.m.
    Friday6:00 a.m. to 7:00 p.m.
    Saturday6:00 a.m. to 7:00 p.m.
    Coverage Area for Serafin's Air Conditioning Service llc is about 15+ miles of Phoenix, AZ.