|Sunday||6:00 a.m. to 7:00 p.m.|
|Monday||6:00 a.m. to 7:00 p.m.|
|Tuesday||6:00 a.m. to 7:00 p.m.|
|Wednesday||6:00 a.m. to 7:00 p.m.|
|Thursday||6:00 a.m. to 7:00 p.m.|
|Friday||6:00 a.m. to 7:00 p.m.|
|Saturday||6:00 a.m. to 7:00 p.m.|
Serafin's Air Conditioning Service llc
About this pro
Rick is a real pro and a very personable and approachable person. His company did an excellent job at a great price in a short time (which is important in the middle of summer). I would recommend them to anyone looking to replace or repair their A/C.Aug 7, 2016VerifiedRichard S.'s reply
Thank you Tim! I'll see you in the fall when we pull the new thermostat wire.
Fast Good price reliable. Great job would recommend to anyone.Mar 31, 2016VerifiedRichard S.'s reply
Thank you Tim!
Rick the owner presents himself as respectful and nice, but really he is a rude and bothersome salesman with a big ego that repeatedly calls to get business. He says that is how he gets five stars. He would have gotten the job if he would have given us time to save the money. He says he will help get the bill lower and then just throws it back in your face that your price is too low. Yet, he is the one that asked. His texting manners are awful and unprofessional!Feb 9, 2016Verified
Rick did a great job installing my new AC/Heating System. He ran in to some complications during the install but continued on the holiday to complete the work. I will use Serafin's Air Conditioning Service in the future.Jan 20, 2016VerifiedRichard S.'s reply
Thank you Tim!
Rick from Serafin's Air Conditioning was fast, friendly and very respectful. He explained everything upfront and answered all my questions! Pleasant experience.Dec 15, 2015VerifiedRichard S.'s reply
Thank you Mike!
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?We never charge for an estimate and we never charge for a service call as long as we are hired to do the repair. My competitors often charge you a service call fee, sometimes hidden or built into the pricing.
- What is your typical process for working with a new customer?I ask them questions to see if they did all they can do themselves before having to pay us to come out. How are your air filters? Is the thermostat in the ON position and in the cool position? Is there a display on your thermostat? Have you looked in the breaker box to see if maybe the unit tripped? Lets face it, repairing a unit on a hot day is expensive not to mention the time you have to wait although I respond quicker than my competition. I try and help all my customers before I schedule a service call.
- What education and/or training do you have that relates to your work?I went through formal training here in Phoenix at RSI in the mid 80's and I attend regular training classes.