Thank you Tim! I'll see you in the fall when we pull the new thermostat wire.
Thank you Tim!
Josh, I'm sorry that you and your husband felt that our price of $4500.00 to replace your ac system was too high, we simply can not do the work (new TRANE high efficiency heat pump system, new digital thermostat, new unit stand and elbow, new supply registers inside your home, new electrical disconnect, new electrical whip, new drain line, crane fee, old unit removal, old unit recycling, labor, tax, new hot water heater flue pipe) for under $3000.00 as you wanted. Yes, I personally do follow ups with potential customers, 95% of contractors do, usually once after 3-5 days and then again after 3-5 days with short professional texts or emails asking if there was anything else they would like to know. IF a home owner tells or asks me to not contact them they don't hear from me again unless they call me. Yes we could have lowered your utility bill but again, not at $3000.00 I highly recommend saving up more money and get the job done correctly as we recommended and I'm sorry that I can not help you out by giving away our materials and work to you and your husband for the pricing YOU think we should do it for. Please compare us to George Brazil, Parker and Sons, Donley etc. we are generally $3000 less! Have a great day Josh!
Thank you Tim!
Thank you Mike!
Thank you Robert!
Thank you Damion! It was a tough job but we're very happy that you are happy!
We let the man who was there know the charge and was told it needed to be fixed because the house temperature was 100F for the past 2 to 3 days.
Marina, I'm priced about 40% lower than the bigger companies and I also said we would refund your repair price when or if you go with a new unit. We were called out by you, you said you needed a new unit asap, I came our within an hour I believe. Instead of misleading you and agreeing with you that you need a new $5000.00 system I repaired your unit instead and even adjusted your supply registers all before your company was about to come for a visit. Many companies would have doubled the repair charge knowing you were under the gun to get it fixed or they would have charged you well over $5000.00 for a new unit. Some would have told you that your compressor was shot and broken and needed a new unit but I cooled it down and got it to work. Now, do you really think all that we did for you was "Hugely overpriced"? We dont. Sincerely, Rick Serafin UPDATE: Marina called us in May for a new unit replacement which we gladly did. She now has a high efficiency system.
Thank you Lee.
Thanks Mark! Call me if you need any help.
Thanks Sal! I truly enjoy working with you at Turf Paradise.
Thank you Mary! Good luck on your business!!
Thanks Chris, glad to help!
Thank you David! I hope you enjoy your new system. If you need anything please don't hesitate to call.
Sarah, did you find the help you needed?
Thanks Diana and congrats on your new home! I'll have those new custom air filters for you mid next week.
Thanks Mike. Glad the new unit is working out for you.
Thank you Frank! This install was a bit more challenging but we were determined to make things right for you and your family! Enjoy California!!
Glad to help Jeff!
Jim, Glad to help! Rick
Mark, Glad to be able to help! Rick
Thank you Lynnie, Im happy to be able to help you.