Serafin's Air Conditioning Service llc

Let us do the work

  1. 1

    Answer a few questions about your needs.

  2. 2

    Get competing quotes from pros within 24 hours.

  3. 3

    Compare and hire at a price right for you.

Request Free Quotes

About Serafin's Air Conditioning Service llc

hired 17 times on Thumbtack

We are honest, reliable, caring, and committed. We do sales, service, and repair both residential and light commercial.

Trust in my 30 years of experience to do the job correctly and quickly the first time. $55.00 service call is waived with any repair.

FREE estimates!

Owner - Operator

Location

Phoenix, AZ 85053

  • LinkedIn verified

Reviews

Back to Top
  • 5/5 stars Central Air Conditioning Repair or Maintenance Verified Review

    Rick is great at his job! Friendly guy came out early in the morning to accommodate my work schedule. Will be using his services for routine maintenance in the future!

    Rick S. from Serafin's Air Conditioning Service llc replied to this review on August 30, 2015:

    Thank you!

  • 5/5 stars Central Air Conditioning Installation Verified Review

    Paid a premium for immediate service. Hugely overpriced. Not warned about service charges.

    Rick S. from Serafin's Air Conditioning Service llc replied to this review on August 20, 2015:

    Marina, I'm priced about 40% lower than the bigger companies and I also said we would refund your repair price when or if you go with a new unit. We were called out by you, you said you needed a new unit asap, I came our within an hour I believe. Instead of misleading you and agreeing with you that you need a new $5000.00 system I repaired your unit instead and even adjusted your supply registers all before your company was about to come for a visit. Many companies would have doubled the repair charge knowing you were under the gun to get it fixed or they would have charged you well over $5000.00 for a new unit. Some would have told you that your compressor was shot and broken and needed a new unit but I cooled it down and got it to work.

    Now, do you really think all that we did for you was "Hugely overpriced"?
    We dont.

    Sincerely, Rick Serafin

  • 5/5 stars Central Air Conditioning Repair or Maintenance Verified Review

    Rick, Fixed issue in under 15 minutes. Also, recommended additional part to avoid further problems. Excellent service and prices! Will continue to use Rick in future. We highly recommend for honest service!

    Rick S. from Serafin's Air Conditioning Service llc replied to this review on June 17, 2015:

    Thank you Lee.

  • 5/5 stars Central Air Conditioning Repair or Maintenance Verified Review

  • 5/5 stars

    I've been doing business with Serafin AC for over 10 years from having a new unit installed including all new duct work to basic routine maintenance.Excellent service at a fair price. Rick is a true professional to deal with.

    Rick S. from Serafin's Air Conditioning Service llc replied to this review on June 2, 2015:

    Thanks Mark! Call me if you need any help.

  • 5/5 stars

    Good service, reasonable pricing and honest is why I continue to use Rick for all our HVAC issue's and projects.

    Rick S. from Serafin's Air Conditioning Service llc replied to this review on May 30, 2015:

    Thanks Sal! I truly enjoy working with you at Turf Paradise.

  • 5/5 stars Central Air Conditioning Repair or Maintenance Verified Review

    Excellent service, honest and trustworthy

    Rick S. from Serafin's Air Conditioning Service llc replied to this review on May 19, 2015:

    Thank you Mary! Good luck on your business!!

  • 5/5 stars

    Helped me diagnose and fix a complex A/C problem from another state. Knows his stuff!

    Rick S. from Serafin's Air Conditioning Service llc replied to this review on May 8, 2015:

    Thanks Chris, glad to help!

  • 5/5 stars

    I called rick one evening when my ac went down, he was there inside one hour, diagnosed the issue on my 12 year old unit within 20 minutes,replaced a part, and had me up and running again. He charged me very fairly and i was quite impressed with his service.. I will definitely use him again and highly recomend him.

    Rick S. from Serafin's Air Conditioning Service llc replied to this review on May 8, 2015:

    Thanks Dave!

  • 5/5 stars Central Air Conditioning Installation Verified Review

    On time, great communication, did what he said he would with the equipment he said he was going to install. Very satisfied.

    Rick S. from Serafin's Air Conditioning Service llc replied to this review on April 7, 2015:

    Thank you David! I hope you enjoy your new system. If you need anything please don't hesitate to call.

  • 4/5 stars Central Air Conditioning Repair or Maintenance Verified Review

    Rick S. from Serafin's Air Conditioning Service llc replied to this review on May 6, 2015:

    Sarah, did you find the help you needed?

  • 5/5 stars Central Air Conditioning Repair or Maintenance Verified Review

    Rick S. from Serafin's Air Conditioning Service llc replied to this review on November 2, 2014:

    Thanks Diana and congrats on your new home! I'll have those new custom air filters for you mid next week.

  • 5/5 stars

    Installed a new unit on my house. All done in one day, have had no issues.

    Rick S. from Serafin's Air Conditioning Service llc replied to this review on November 2, 2014:

    Thanks Mike. Glad the new unit is working out for you.

  • 5/5 stars Central Air Conditioning Installation Verified Review

    Thanks Rick! I never thought I could get great service and a Trane for this price!!! You are Strueber professional and I highly recommend Rick Serafin for all of your air conditioning needs!!!

    Rick S. from Serafin's Air Conditioning Service llc replied to this review on October 20, 2014:

    Thank you Frank! This install was a bit more challenging but we were determined to make things right for you and your family! Enjoy California!!

  • 5/5 stars Central Air Conditioning Repair or Maintenance Verified Review

    Rick came out at the conclusion of a major storm and fixed my AC unit. He was fast, professional and affordable. I highly recommend Rick's services.

    Rick S. from Serafin's Air Conditioning Service llc replied to this review on October 3, 2014:

    Glad to help Jeff!

  • 5/5 stars Central Air Conditioning Repair or Maintenance Verified Review

    Great service and very reasonably priced. I would definitely use them again and recommend them to friends and family. Rick was $800 less than George Brazil's price.

    Rick S. from Serafin's Air Conditioning Service llc replied to this review on July 10, 2013:

    Jim,

    Glad to help!

    Rick

  • 5/5 stars Central Air Conditioning Repair or Maintenance Verified Review

    Rick was very fast and professional especially for late in the day and on the 4th of July. Our repair was only $169.00 and is running like a champion. I will definitely use Serafins AC again.

    Rick S. from Serafin's Air Conditioning Service llc replied to this review on July 6, 2013:

    Mark,

    Glad to be able to help!

    Rick

  • 5/5 stars

    I called Serafin's out to help me, my AC unit stopped working and Rick had it up and running within 30 minutes and when he told me the price I was very very happy, much less than I expected.

    I have shared their Business card with all my friends and neighbors.

    Thank you Serafin's!

    Lynnie B

    Rick S. from Serafin's Air Conditioning Service llc replied to this review on September 7, 2012:

    Thank you Lynnie, Im happy to be able to help you.

Question and answer

Q. Describe the most common types of jobs you do for your clients.

A. We mainly focus on residential air conditioning and heating even though we are more than capable to work on commercial systems too.

In the summer time the most common break down is a condenser fan motor and or a capacitor. Units dont leak refrigerant as much as they did once upon a time ago so we see less and less calls for topping up the unit with Freon.

Q. What advice do you have for a customer looking to hire a provider like you?

A. When you call a company how often do you get the owner? When you call my company I will personally come to your home and not some possible felon, druggie or worse!

Look for someone who has been in the trade for a while, we have over 26 years experience in the Valley of the Sun.

When looking for a new ac unit be sure to get more than one bid. Be sure you get everything in writing too.

Some units are better than other systems s do your home work and research your options, if you can.

Bad parts? Ask to see them. When I find a bad part 90% of the time I bring it to the home owner and show and explain to them what went wrong and often I show them the test that determines if a part is good, weak or bad.

Q. If you were a customer, what do you wish you knew about your trade? Any inside secrets to share?

A. Make sure the technician / company doesn't work off of commission. When they do, watch out! The more they find wrong with your system the more they get paid.

Ask for flat rate pricing which is the same price you, your neighbor and Joe from across town pays. Its the same with no hidden fees or surprises.

Watch out for companies that charge you service call fees, trip fees and a two hour minimum, this can quickly escalate the cost of your repair.

Some things are too good to be true. We've all seen the advertisements for $19.99 tune ups and maintenance for your air conditioning and heating systems. Many large companies use that price to get their foot in the door and then the "sales technician" is almost guaranteed to find bad parts which turns the $19.99 tune up into a $199.99 repair.

The companies you see on TV usually charge $2000.00 to $4000.00 more for a new ac system than we do and they send out salesmen to your home to get the deal done.

Q. Why does your work stand out from others who do what you do?

A. I'm the owner and I'm also the person who will come out to your house for service, repairs or a new unit quote.

Its my name on the line and I work very hard to make sure the customer is completely satisfied when the job is complete.

Most companies send out technicians that can actually do more harm to your system than good. I have over 26 years of experience and I get the job done quickly and correctly the first time.

Q. What do you like most about your job?

A. Helping people when they need it the most.

Q. What questions do customers most commonly ask you? What's your answer?

A. How long will my ax system last. 9-11 years on average in the Phoenix area.

Q. Do you have a favorite story from your work?

A. I wen out to a home back in 2007, it was July and 108F, the home owner called me told me that the AC Company George Brazil was out there and said they needed a new unit at a cost of over $8000!

He basically wanted another bid and second opinion. I told him that I wanted to see if it could be repaired rather than replaced. I went up on his roof and after 15 minutes came down and told him it would be a simple repair of under $90 and I could have the unit up and running in no time.

After repairing the problem his unit came back to life and he was more than happy you see he was on a fixed income and really didn't have the funds for a new system. The smile on his face made me happy that I could help someone save a lot of money.


He was so happy he tipped me $50! and the unit? Its working just fine!

Q. What do you wish customers knew about you or your profession?

A. How hard we work each and every day.

Q. How did you decide to get in your line of work?

A. I figured Arizona was a great place to fix and repair air conditioning units, I get to help people every day.

Q. Do you do any sort of continuing education to stay up on the latest developments in your field?

A. I attend regular training classes.

Q. What are the latest developments in your field? Are there any exciting things coming in the next few years or decade that will change your line of business?

A. Solar assist ac units.

Q. Describe your most recent project, what it involved, how much it cost, and how long it took.

A. We replaced a complete split system heat pump set up within 4 hours.

Q. If you were advising someone who wanted to get into your profession, what would you suggest?

A. Go to a HVAC trade school, then try and find a job as a entry level technician with an established company.

Get started »
Let us introduce you to pros.