Serafin's Air Conditioning Service llc

I ask them questions to see if they did all they can do themselves before having to pay us to come out. How are your air filters? Is the thermostat in the ON position and in the cool position? Is there a display on your thermostat? Have you looked in the breaker box to see if maybe the unit tripped? Lets face it, repairing a unit on a hot day is expensive not to mention the time you have to wait although I respond quicker than my competition. I try and help all my customers before I schedule a service call.

I went through formal training here in Phoenix at RSI in the mid 80's and I attend regular training classes.

We never charge for an estimate and we never charge for a service call as long as we are hired to do the repair. My competitors often charge you a service call fee, sometimes hidden or built into the pricing.

I figured Arizona was a great place to fix and repair air conditioning units so I went to Refrigeration School back in 1984-85 and have been doing AC repair and installation ever since.

We encounter all types of people, young, old and every where in between but no matter who you are or what you look like we will always treat you with respect and will always be upfront and honest with you. We mainly focus on residential air conditioning and heating even though we are more than capable to work on commercial systems too.

We did a major retrofit at Turf Paradise horse track. The buildings were constructed some 55 years ago and now we're updating all their old ac systems to modern energy efficient units.We spent most of the summer upgrading their hvac systems.

When you call a service company how often do you get the owner on the other end of the phone or even come to your home? When you call my company I will personally come to your home and make sure all your needs and concerns are personally met and answered. Many companies send junior technicians, sales technicians and even felons into your homes that often make matters worse or find unneeded repairs that drive up your repair bill because they work off a commission basis. Look for someone who has been in the trade for a while, we have over 30 years experience in the Valley of the Sun. When looking for a new ac unit be sure to get more than one bid. Be sure you get everything in writing too. Some units are better than other systems do your homework and research your options, if you can. We install only the top of the line air conditioning systems so please compare our prices to like units, apples to apples. Many contractors will throw ridiculous low prices at you, thats because they sell cheaper low quality ac systems. Bad parts? Ask to see them. When I find a bad part 90% of the time I bring it to the home owner and show and explain to them what went wrong and often I show them the test that determines if a part is good, weak or bad.

Consider us smaller businesses rather than the ones you see on TV and hear on the radio, those advertisements aren't cheap and guess who ultimately gets to pay for those? YOU! Bigger companies will more than likely send out technicians who are new to the field and inexperienced, do you really want someone green working on your system? I wouldn't. Look for a business who uses their family name and has a hands on owner with lots of experience (30 years here), look for Serafin's!