1. No results to show.
Join as a pro
Explore
Log in
  1. No results to show.
  1. No results to show.
Home
Sign up
Log in
Rainforest Plumbing and Air
Rainforest Plumbing and Air

Rainforest Plumbing and Air

Contact for price
Remodel reason
Work needed
Sorry this pro can’t do your job, but we know other pros who can. Check them out
Introduction
Rainforest has been serving the valley for over 20 years. Quality is the name of the game! We will do whatever it takes to get the job done right.
Overview

Hired 10 times

Background checked

50 employees

26 years in business

Business hours

SunClosedMon7:00 am - 4:00 pm

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Social media

Facebook

Projects and media

5 photos

Projects and media

5 photos

Reviews

Customers rated this pro highly for work quality, responsiveness, and professionalism.

Good 3.6

45 reviews

5
55%
4
7%
3
7%
2
4%
1
27%

pro avatar
Past Customer
Nov 19, 2018
·

From Google

From Google

I had 3 plumbing companies come to give us a bid on a remodel project. Daniel from Rainforest gave us the estimate on the spot, but deceitfully wanted us to sign "Customers Pre-Job Authorization" and told me it was only an acknowledgement of getting the estimate. He insisted that was the place to sign to receive the bid. I told him I didn't want to proceed with the job till I got all 3 bids, he said it was only an acknowledgment to receive the bid. To the right of that section was the actual place I was to sign "Proposed Work (Quote) Declined At This Time". When I pointed that out to Daniel, he said: yea thats another place you can sign. I could understand an honest mistake, but this was not that! I would never recommend this deceitful company to anyone! Stay clear of them!
Rainforest Plumbing and Air's reply
As a business, we desire complete honesty in our business dealings. This is how we have always been. Unfortunately, we are only as good as our technicians are able to represent. The technician in this case has clearly made a mistake. You are perfectly correct with regard to the signatures. He obviously has missed an important and obvious point of training. We will seriously discuss our lapses in this area to better serve our customers. Please accept our apology as we hope to have an opportunity to earn your trust.
pro avatar
Past Customer
Dec 21, 2018
·

From Google

From Google

Worst service in history! These are the "Melvins" that Parker & Sons talks about. The first incompetent guy they sent out spent several hours snaking the line when we told him it was broken outside. He then didn't wish to continue for fear of getting the snake caught. He swore up and down that the pipe went North after we told him several times that it goes South and that they need to dig it up out there, but what do we know, we've only lived here almost 20 years. Because he believed without a doubt that the pipe runs North, they were going to have to jackhammer through the kitchen floor - ABSOLUTELY NOT. Finally the guy with the camera comes out and verifies that the pipe does indeed go South. The cause was just as we said from the beginning as they pulled up roots from the busted pipe. After quite a few days of screwing around, they finally dig up the pipe and the offending plants out front to replace it. I also have a small child, so we had to go elsewhere while work was being done as we had no water for about 4 unnecessary days, as well as the several moments of foul language being thrown about (mostly F bombs). When we returned after they "cleaned up", the floor cleaning pad was absolutely BLACK, there were sludge splatters on the bathroom wall, and mud all the way up to our second story window from the excavation. We live in an HOA and because the problem lied outside of our walls and the offending plants were property of the HOA, it is 100% their responsibility as they called the plumber to begin with and approved the work at the start. Today, we received a preliminary lien notice for just under $13,000. SO, to sum it up: Much waste of time, messy, uneducated in their field, pricey, and they didn't even bill the correct party. Do yourself a favor and FIND A DIFFERENT PLUMBER as our family personally likes to use Parker & Sons, but due to this being an HOA issue, they unfortunately chose Rainforest.EDIT: I am not a TENANT, a tenant is someone who RENTS. We own the home on the property. Wow, you guys really don't know anything!
Rainforest Plumbing and Air's reply
I understand that you are a tenant. Is this correct? We have been in contact with you and the customer and were under the impression that you were both satisfied. Please contact us again as we are always happy to help resolve any lingering concerns.
pro avatar
Past Customer
Feb 26, 2019
·

From Google

From Google

Efran came by to see about a torn air duct. Banged on my door angrily.Came in super annoyed that there was no answer when he called the property manager. He got annoyed that there is no attic door and said he can't just cut into the roof. Also he got a personal call during and stepped out to take it and when the property manager called me I said excuse me he put his finger up to shoosh me. When he was done with his call he answered with a "Hello How are you?" Such a fake nice tone when speaking to the property manager. He made me uncomfortable and afraid even by his angry tone. Extremely rude terrible customer service. I do not recommend this company. Mean demeanors should not be sent out to make future customers feel badly or like they bothered him for having to come out.
Rainforest Plumbing and Air's reply
Thanks for your feedback. We will definitely have a talk with the technician about his behavior. He’s normally pretty level headed. Unfortunately, the shaved head may be a necessity.
pro avatar
Past Customer
Apr 14, 2019
·

From Google

From Google

Good vompany
Rainforest Plumbing and Air's reply
Johnny, we're really glad to see this review! Please let us know if we can ever lend a hand with anything. -Rainforest Plumbing and Air
pro avatar
Past Customer
May 31, 2019
·

From Google

From Google

Great service! Friendly!
Rainforest Plumbing and Air's reply
Thank you so much for your support, Christina! Please get in touch if there's ever anything you need. -Rainforest Plumbing and Air
Credentials
Background Check

Spencer Tippetts

  • Loading

Related cost information

You might also like

In other nearby areas

Thumbtack
Consider it done.
Customers
Pros
Support
© 2025 Thumbtack, Inc.
Thumbtack Guarantee