FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Simple Clear pricing: You’ll always know the cost before we start. Tailored estimates: Prices depend on the service you need - repair, installation, or maintenance. No surprises: No hidden fees, everything is explained upfront. Fair rates: Costs reflect quality parts and professional expertise. Flexible choices: Options available for any budget, from quick fixes to upgrades. Long-term value: We help you save money by boosting efficiency and preventing breakdowns.
- What is your typical process for working with a new customer?
Getting Started Made Easy Step 1: Consultation – We listen, answer questions, and learn about your home or business. Step 2: Inspection – A technician checks your system for problems or improvements. Step 3: Estimate – You get clear, upfront pricing with options explained. Step 4: Service – Once approved, we complete the work quickly and professionally. Step 5: Support – We follow up to ensure everything works well and offer maintenance plans.
- What education and/or training do you have that relates to your work?
Why Choose Our Team Qualified Experts: All technicians are licensed and certified. Educated & Trained: Many completed HVAC trade schools and apprenticeships. Certified Professionals: We hold required state licenses and EPA Section 608 certification. Always Learning: Ongoing training keeps us up to date with new technology and safety standards. Proven Experience: Years of hands-on work across homes and businesses. Quality Service: Education + experience = the best results for you.