We’re not a big-box brand or fly-by-night operation. We’re a family-owned company with deep roots in Arizona, and we’ve stayed that way. Being locally owned means we actually know the communities we serve, and we care about doing right by you.
When you call Western States, you’re getting a team of real people, many of whom have been with us for over a decade. We know our stuff, we show up when we say we will, and we make things right.
Here’s what sets us apart:
Fully licensed, bonded, and insured for HVAC and plumbing
Technicians are background-checked, drug-tested, complaint-free and kind
24/7 emergency service—because breakdowns don’t wait
Price matching guarantee (we keep things honest)
100% satisfaction or your money back
Meaningful discounts for veterans, teachers, and first responders
A team that treats your home like it’s our own
HVAC & Plumbing ROC#349214 - ROC#342520
Overview
Hired 3 times
Background checked
License verified
30 employees
18 years in business
Business hours
Sun7:00 am - 10:00 pmMon7:00 am - 10:00 pm
Payment methods
This pro accepts payments via Cash, Check, and Credit card.
Jared with western home states went above and beyond during our annual plumbing inspection. He identified an issue and promptly reached out to the manufacturer to get the part replaced under warranty.
Tracy D.
Nov 7, 2025
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From Google
Oh my goodness..this company is great. Our A/C wasn't working right. We had two different companies come out before Western States Home Service. One charged us and didn't fix anything. The other just wanted to sell us a new unit. Western States was so great. They communicated well, answered our questions and fixed our unit so it works great. They said this unit may have 15 years left. We are so thankful they saved us so much money. Highly recommend them!
Caitlin G.
Nov 7, 2025
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From Google
Professional, friendly, and does a great job helping us maintain our AC, plumbing, etc!
William V.
Nov 6, 2025
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From Google
Marco showed up on time, very professional and helped with my thermostat questions nice guy
Western States Home Services's reply
Thanks, William! We're glad Marco was able to assist with your thermostat and provide professional, timely service. We'll be sure to pass along your kind words to him!
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Simple
Clear pricing: You’ll always know the cost before we start.
Tailored estimates: Prices depend on the service you need - repair, installation, or maintenance.
No surprises: No hidden fees, everything is explained upfront.
Fair rates: Costs reflect quality parts and professional expertise.
Flexible choices: Options available for any budget, from quick fixes to upgrades.
Long-term value: We help you save money by boosting efficiency and preventing breakdowns.
What is your typical process for working with a new customer?
Getting Started Made Easy
Step 1: Consultation – We listen, answer questions, and learn about your home or business.
Step 2: Inspection – A technician checks your system for problems or improvements.
Step 3: Estimate – You get clear, upfront pricing with options explained.
Step 4: Service – Once approved, we complete the work quickly and professionally.
Step 5: Support – We follow up to ensure everything works well and offer maintenance plans.
What education and/or training do you have that relates to your work?
Why Choose Our Team
Qualified Experts: All technicians are licensed and certified.
Educated & Trained: Many completed HVAC trade schools and apprenticeships.
Certified Professionals: We hold required state licenses and EPA Section 608 certification.
Always Learning: Ongoing training keeps us up to date with new technology and safety standards.
Proven Experience: Years of hands-on work across homes and businesses.
Quality Service: Education + experience = the best results for you.
