This pro has verified their business license with Thumbtack.
Licensed
This pro has verified their business license with Thumbtack.
Pipe issues
Responds within a day
Thumbtack Guarantee
If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
We’re not a big-box brand or fly-by-night operation. We’re a family-owned company with deep roots in Arizona, and we’ve stayed that way. Being locally owned means we actually know the communities we serve, and we care about doing right by you.
When you call Western States, you’re getting a team of real people, many of whom have been with us for over a decade. We know our stuff, we show up when we say we will, and we make things right.
Here’s what sets us apart:
Fully licensed, bonded, and insured for HVAC and plumbing
Technicians are background-checked, drug-tested, complaint-free and kind
24/7 emergency service—because breakdowns don’t wait
Price matching guarantee (we keep things honest)
100% satisfaction or your money back
Meaningful discounts for veterans, teachers, and first responders
A team that treats your home like it’s our own
HVAC & Plumbing ROC#349214 - ROC#342520
Overview
Hired 3 times
Serves Mesa, AZ
Background checked
License verified
30 employees
18 years in business
Business hours
Sun7:00 am - 10:00 pmMon7:00 am - 10:00 pm
Payment methods
This pro accepts payments via Cash, Check, and Credit card.
Jared with western home states went above and beyond during our annual plumbing inspection. He identified an issue and promptly reached out to the manufacturer to get the part replaced under warranty.
Bill R.
Oct 22, 2025
•
From Google
Western States Home Services replaced our 33 year old system in about 6 hours. The price was very reasonable and the crew was courteous and efficient in their work. We are definitely going to call them again if the need arises.
Western States Home Services's reply
We’re thrilled to hear your system replacement went off without a hitch, Bill! It’s great knowing our team provided efficient service and a fair price. We’ll be here whenever you need us again!
Binoy W.
Sep 29, 2025
•
From Google
Mike arrived promptly, with adequate notification of his arrival. He was polite, professional, and quickly diagnosed the problem. I will definitely recommend this company to Anyone.
Western States Home Services's reply
Thanks so much, Binoy! We’re pleased to hear Mike delivered prompt and professional service. It means a lot that you’d recommend us—we truly value your support!
Allen G.
Oct 1, 2025
•
From Google
The tech had some great knowledge and some good ideas very well spoken. I enjoyed the time we were together.he also added a surge protector to the system
Western States Home Services's reply
Thank you, Allen! We're glad you found our technician informative and appreciated the insights shared during your visit. It's great to hear the surge protector addition went smoothly. We look forward to helping again whenever you need us.
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Simple
Clear pricing: You’ll always know the cost before we start.
Tailored estimates: Prices depend on the service you need - repair, installation, or maintenance.
No surprises: No hidden fees, everything is explained upfront.
Fair rates: Costs reflect quality parts and professional expertise.
Flexible choices: Options available for any budget, from quick fixes to upgrades.
Long-term value: We help you save money by boosting efficiency and preventing breakdowns.
What is your typical process for working with a new customer?
Getting Started Made Easy
Step 1: Consultation – We listen, answer questions, and learn about your home or business.
Step 2: Inspection – A technician checks your system for problems or improvements.
Step 3: Estimate – You get clear, upfront pricing with options explained.
Step 4: Service – Once approved, we complete the work quickly and professionally.
Step 5: Support – We follow up to ensure everything works well and offer maintenance plans.
What education and/or training do you have that relates to your work?
Why Choose Our Team
Qualified Experts: All technicians are licensed and certified.
Educated & Trained: Many completed HVAC trade schools and apprenticeships.
Certified Professionals: We hold required state licenses and EPA Section 608 certification.
Always Learning: Ongoing training keeps us up to date with new technology and safety standards.
Proven Experience: Years of hands-on work across homes and businesses.
Quality Service: Education + experience = the best results for you.
