T&K Electric Company

FAQs

• What should the customer know about your pricing (e.g., discounts, fees)?

  At T&K Electric, our pricing is designed to be fair, transparent, and upfront—no surprises. Clear, upfront quotes: We provide detailed estimates before any work begins, so you know exactly what you’re paying for. No hidden fees: There are no surprise charges, pressure tactics, or last-minute add-ons. If something unexpected comes up, we’ll discuss it with you before moving forward. Competitive, market-based pricing: Our pricing reflects the true scope of work, quality materials, licensed labor, and code-compliant installations—not inflated sales margins. Discounts when available: We may offer discounts for bundled services, repeat customers, or certain projects. If a discount applies, we’ll clearly explain it. Permits and inspections: When required, permit and inspection costs are clearly disclosed and included in your quote or shown as a separate line item. No unnecessary upselling: We focus on solutions that make sense for your home or business—not selling you things you don’t need. Our goal is simple: high-quality electrical and solar work at a fair price, with complete transparency from start to finish.

• What is your typical process for working with a new customer?

  We make the process simple, transparent, and stress-free from start to finish: Initial Contact Reach out by phone, email, or our website. We’ll ask a few quick questions to understand your needs and schedule the next step. Site Visit or Remote Evaluation Depending on the project, we’ll either visit the property or review photos, plans, and usage data to accurately assess the scope of work. Clear, Detailed Estimate You’ll receive a straightforward quote outlining the work, materials, timelines, and any required permits—no hidden fees or surprises. Scheduling & Permits Once approved, we handle scheduling and any necessary permits or inspections to keep the project moving smoothly and compliant with local codes. Professional Installation or Service Our licensed electricians and technicians complete the work efficiently, safely, and to code, keeping the job site clean and minimizing disruption. Final Walkthrough & Support We review the completed work with you, answer any questions, and make sure everything meets your expectations. Ongoing support is always available if you need us. Our focus is on clear communication, quality workmanship, and a smooth experience—every step of the way.

• What education and/or training do you have that relates to your work?

  Our team is made up of licensed, trained, and experienced electrical and solar professionals who meet or exceed all state and local requirements. Licensed electricians: All electrical work is performed by properly licensed electricians in accordance with state regulations and the National Electrical Code (NEC). Ongoing training: Our technicians receive continuous training to stay current on code updates, safety standards, and evolving electrical and solar technologies. Solar-specific expertise: Our team is trained in solar PV systems, battery storage, EV charging, and energy management systems, including manufacturer-specific installation and monitoring platforms. Safety-first culture: We follow strict safety protocols and best practices on every job to protect our customers, our team, and their property. Hands-on experience: Beyond formal training, our technicians bring real-world experience from hundreds of residential and commercial electrical and solar projects. We believe great work comes from proper training, real experience, and accountability, and we invest heavily in all three.