FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in honest, upfront pricing with no hidden fees. Pricing varies depending on the scope and complexity of the project, and we take the time to understand the job before recommending the best solution. Estimates and consultation details are discussed clearly before any work begins.
- What is your typical process for working with a new customer?
We start by learning more about your project, reviewing photos if available, and asking a few questions to understand the scope of work. Once we determine the best solution, we schedule a convenient consultation or service visit. Our goal is to provide clear communication, professional workmanship, and safe, reliable electrical service from start to finish.
- What education and/or training do you have that relates to your work?
Thunderbird Electric Home Services LLC is fully licensed through the Arizona Registrar of Contractors (ROC 365309 and ROC 363976). Our training and experience include residential electrical service, troubleshooting, panel upgrades, lighting installation, EV charger installation, and code-compliant electrical repairs. We stay current with industry standards, safety practices, and National Electrical Code requirements to ensure safe, reliable, and professional workmanship on every project.