FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At FCO Electric, our pricing is determined by the value and quality we deliver, ensuring you receive top-tier service and lasting results; much like a top-of-the-line restaurant, you invest in a superior experience and product. We are committed to exceptional performance on every project, consistently upholding our high standards because we believe every customer matters, regardless of the job's scale. Our dedication to these principles defines our work and ensures your satisfaction. At FCO Electric, we determine our pricing to reflect the exceptional quality and lasting value you receive, much like dining at a top-of-the-line restaurant where the investment aligns with a superior experience. Our consistent, high-level performance is a benchmark we proudly uphold, ensuring every project meets rigorous standards. We firmly believe that every customer matters deeply to us, regardless of the project's scale. This commitment to quality, performance, and universal customer value forms the cornerstone of our service, as we stand firmly behind our standards to deliver reliable and expert electrical solutions for everyone we serve. Moreover, at FCO Electric, we hold a special regard for our community's seniors and veterans. In recognition of their contributions and as a token of our gratitude, we are pleased to offer a 10% discount on any of our electrical services to all seniors and veterans. This is one way we extend our commitment to providing exceptional value and care to every segment of the community we serve.
- What is your typical process for working with a new customer?
At FCO Electric, we believe that exceptional service goes beyond technical expertise; it's about building trust and ensuring you feel completely comfortable and at ease while we're performing our tasks in your space. We make it a priority to get to know our customers and foster open communication, explaining every step of what we're doing. By keeping you informed and involved, we strive to make you feel like an integral part of the project, ensuring the final outcome not only meets but exceeds your expectations.
- What education and/or training do you have that relates to your work?
With 21 years of hands-on experience as an electrician, I bring a wealth of knowledge to every project, spanning new builds, remodels, tenant improvements, site lighting, sophisticated lighting controls, motor controls, and intricate lighting design. My expertise includes proficient blueprint reading for both residential and commercial structures. As an electrical contractor, I also completed a rigorous 4-year apprenticeship with the State of Arizona, solidifying my foundational skills and technical understanding. Furthermore, I am certified in operating heavy equipment such as all-terrain forklifts, mini excavators, boom lifts, scissor lifts, and standard forklifts. You can also rest assured that my team members are OSHA certified and proficient in heavy equipment operation, ensuring safety and professionalism on every job site.