FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Quality work doesn’t have to come with surprises. We provide upfront pricing and explain all costs before we begin. Our goal is to deliver 5-star service and lasting results — not quick fixes or hidden charges. You’ll always know where your money is going and why.
- What is your typical process for working with a new customer?
Our process starts with listening to your needs. We’ll discuss the issue or project, answer your questions, and provide an honest, upfront estimate. Once you approve the work, we schedule a convenient time and arrive prepared to get the job done right. Throughout the process, we keep you informed and make sure you’re completely satisfied before we leave — that’s our 5-star standard.
- What education and/or training do you have that relates to your work?
We have formal training and certifications in HVAC installation and repair, along with years of real-world experience solving problems for homeowners and businesses. We believe real expertise comes from both education and hard work in the field — and we bring both to every job.