Cactus Lock and Key

1 photo

Customers rated this pro highly for work quality, responsiveness, and professionalism.

Read reviews that mention:

• lock・22

• door・11

• key・11

• service・11

• locksmith・4

• rekey・4

• minutes・3

• deadbolt・1

• installed・1

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Christina D.

Oct 20, 2021

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Hired on Thumbtack

Hired on Thumbtack

So thankful he was able to come out as quickly as he did, because tge mailbox lock was broken and we couldn't receive any mail until it was fixed. He was able to fix the problem quickly and was prompt and responsive. Would definitely use his services again.

Details: Locked out • Mailbox

Lock Installation and Repair

Vikki o.

Jun 16, 2021

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Hired on Thumbtack

Hired on Thumbtack

Phillip responded quickly and scheduled an appointment for the next day. He was proactive in bringing a variety of parts to ensure my lock was fixed with one trip. He did not try to upsell me into purchasing a entire new door handle / lock. Simple quick fix to the lock. A prior company didn't take the time to ask proper questions or look at the issue, just quoted me $525 to replace the entire mechanism. Really appreciated that Cactus Lock took a few minutes to listen to the issue and fix it the simplest way possible even though it was not the most profitable for them. Highly recommend

Details: Repair broken lock • Deadbolt

Lock Installation and Repair

Sara A.

May 13, 2021

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Hired on Thumbtack

Hired on Thumbtack

Mike was wonderful because once he arrived on site he noticed a lock I had not realized before and easily adjusted our plan to include it. Mike also found himself challenged by some of my locks, and although they were a little difficult, he honored his quotes, and didn’t make it the client’s problem. I appreciated that very much. At the end of the job, he let me test all of my locks and was very patient with me. He even used the Allen wrench to tighten up one of my door handles at the end. He also was patient with me so that I could understand and calculate my bill, and my tax rate during the payment process. In sum, Mike was very friendly, and he went the extra mile for me when he was here working. I would hire him again.

Details: Install or replace current lock system • Deadbolt • Doorknob

Lock Installation and Repair

Liz S.

Mar 25, 2021

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Hired on Thumbtack

Hired on Thumbtack

This was the easiest experience of my life. I had a few locks that needed to be replaced and he was able to quickly change the locks and give us replacement keys! Thank you!

Details: Re-key lock for different keys to work • Deadbolt

Lock Installation and Repair

Emily S.

Jul 3, 2021

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Hired on Thumbtack

Hired on Thumbtack

Good experience! He came the same week and fixed my locks and rekeyed them in under an hour.

Details: Install or replace current lock system • Deadbolt • Doorknob

Lock Installation and Repair

FAQs

• What should the customer know about your pricing (e.g., discounts, fees)?

  Fair

• What is your typical process for working with a new customer?

  Listen to them

• What education and/or training do you have that relates to your work?

  Many classes and experience