If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
We have serviced metro Phoenix area since 1980 under the same owner.
helping people solve problems and giving them security in there homes and business.
Overview
Hired 174 times
Serves Phoenix, AZ
Background checked
5 employees
46 years in business
Business hours
Sun6:00 am - 7:00 pmMon6:00 am - 7:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, Square cash app, Stripe, Venmo, and Zelle.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2017
Services offered
Door & Window Services
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, responsiveness, and professionalism.
Very good 4.5
126 reviews
5
83%
4
5%
3
3%
2
2%
1
7%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Donna P.
Jun 5, 2020
•
Hired on Thumbtack
This pro was a real gem! He contacted me when no one else responded and surprised me with how much he knew about my door! It's all fixed and working great!
Details: Exterior door (e.g. front door, patio door) • Basic door (swings open and shut) • Wood • Home
Door Repair
Josh C.
Dec 8, 2022
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Hired on Thumbtack
Our front door only had a cutout slot for a doorknob, but nothing for a deadbolt. Reached out and Mike was quick to respond and get us added to his schedule. Work was done quick and looks good. Would recommend.
Details: Install or replace current lock system • Deadbolt • Doorknob
Lock Installation and Repair
Adrienne J.
Apr 15, 2017
•
Hired on Thumbtack
Mike was friendly, efficient, prompt and a pleasure to work with. We felt very happy with his door replacement and service. We would hire home again!
Door Repair
Sara A.
May 13, 2021
•
Hired on Thumbtack
Mike was wonderful because once he arrived on site he noticed a lock I had not realized before and easily adjusted our plan to include it.
Mike also found himself challenged by some of my locks, and although they were a little difficult, he honored his quotes, and didn’t make it the client’s problem. I appreciated that very much.
At the end of the job, he let me test all of my locks and was very patient with me. He even used the Allen wrench to tighten up one of my door handles at the end.
He also was patient with me so that I could understand and calculate my bill, and my tax rate during the payment process.
In sum, Mike was very friendly, and he went the extra mile for me when he was here working.
I would hire him again.
Details: Install or replace current lock system • Deadbolt • Doorknob
Lock Installation and Repair
Vikki O.
Jun 16, 2021
•
Hired on Thumbtack
Phillip responded quickly and scheduled an appointment for the next day. He was proactive in bringing a variety of parts to ensure my lock was fixed with one trip. He did not try to upsell me into purchasing a entire new door handle / lock. Simple quick fix to the lock. A prior company didn't take the time to ask proper questions or look at the issue, just quoted me $525 to replace the entire mechanism. Really appreciated that Cactus Lock took a few minutes to listen to the issue and fix it the simplest way possible even though it was not the most profitable for them. Highly recommend
Details: Repair broken lock • Deadbolt
Lock Installation and Repair
Credentials
Background Check
Mike Collard
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Fair
What is your typical process for working with a new customer?
Listen to them
What education and/or training do you have that relates to your work?