FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer upfront pricing with no hidden fees — the price we quote is the price you pay. There is never an extra charge for overtime or weekends, and our $49 Drain Cleaning Special makes everyday clogs easy to afford.
- What is your typical process for working with a new customer?
We come out at no cost and provide a free, in-person estimate. We'll explain what we find, give you an upfront price before any work begins, and never pressure you — you decide what's best for your home.
- What education and/or training do you have that relates to your work?
Our founder trained as a union pipe fitter, learning installation and large-scale plumbing systems from the ground up, then moved into service and repair. Every job we take on is backed by that formal training and hands-on expertise.